intro-gp

This web workshop is part of a wider programme to provide an introduction to new frontline staff or those working in general practice to help develop their time management, communication and teamworking skills.

This web workshop is part of a wider programme to provide an introduction to new frontline staff or those working in general practice who would benefit from learning more about the various NHS initiatives to improve the patient experience including signposting, the new ARRS roles and personalised care.

This web workshop is part of a wider programme to provide an introduction to new frontline staff or those working in general practice who would benefit from understanding the component parts of Administration in general practice including medical terminology, confidentiality and GDPR, how to register patients and clinical correspondence.

This workshop is an overview of the features of the main MS Office Packages. It is a whistlestop tour of useful hints and tips of the top 5 programmes used within MS Office, this includes Word, PowerPoint, Outlook, Excel and Teams. A workshop like this will equip delegates with new knowledge, tools and resources they can take away to look at making processes slicker, review current practice and make efficiency savings all by understanding our technology a little better.

The PMA Introduction to Primary Care web workshop programme covers all the key areas that need to be addressed when working within this sector. We focus on the issues that regularly arise in practice.

This web workshop is part of a wider programme to provide an introduction to new frontline staff or those working in general practice to develop their skills and confidence to provide excellence in customer service and to better manage disputes and to help manage challenging conflict situations experienced in practice.