This 3-hour web workshop will cover how to manage stress and build personal resilience.

Delegates will explore new approaches for improving health, increased creativity, resilience, flexibility and coherence both personally and professionally and will start to develop skills and strategies for reducing and preventing stress and burnout, both in personal and professional situations and in helping and supporting others.

The module will be delivered with practical guidance to enable participants to map the techniques and outcomes onto their own practice.

Register for this event on the 26th January 2023


Participants will improve their understanding of staff employee engagement, wellbeing and building resilience in the practice and will receive frameworks for managing staff behaviour. They will also gain an insight into human resource management.


Introduction & Welcome

  • Programme overview
  • Objectives
The 4-step reliance process: Resilience

  • Aims and Objectives
  • What is resilience?
  • What is your “well of resilience energy”?
  • Building resilience
  • Building rapid resilience – step-by-step
The 4-step reliance process: Stress

  • Aims and Objectives
  • What is stress?
  • Common external causes of stress
  • Common internal causes of stress
The 4-step reliance process: Psychological needs

  • Aims and Objectives
  • Psychological safety survey
  • High productivity – Psychological safety
The 4-step reliance process: Change

  • Aims and Objectives
  • Change – how does it impact stress?
  • The Kuber-Ross change curve
  • Managing change – Kotter’s key steps
Summary and Q&As
  • Date: 26th January 2023

  • Time: 9.30am – 12.30pm

Get in touch

Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

Get in touch

Join our vibrant community of over 50,000 today and benefit from our services

As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

Join PMA