Workshops at a glance.

General Practice Induction for
Reception and Admin Teams

2022-07-01T12:39:49+01:00

Introduction to General Practice – Module Two: Administration

This web workshop is part of a wider programme to provide an introduction to new frontline staff or those working in general practice who would benefit from understanding the component parts of Administration in general practice including medical terminology, confidentiality and GDPR, how to register patients and clinical correspondence.

2023-01-09T12:23:08+00:00

Overview of Microsoft Office Applications

This workshop is an overview of the features of the main MS Office Packages. It is a whistlestop tour of useful hints and tips of the top 5 programmes used within MS Office, this includes Word, PowerPoint, Outlook, Excel and Teams. A workshop like this will equip delegates with new knowledge, tools and resources they can take away to look at making processes slicker, review current practice and make efficiency savings all by understanding our technology a little better.

2023-01-09T10:49:18+00:00

Introduction to Primary Care

The PMA Introduction to Primary Care web workshop programme covers all the key areas that need to be addressed when working within this sector. We focus on the issues that regularly arise in practice.

2023-01-06T13:56:57+00:00

Introduction to General Practice – Module One: Customer Service and Care

This web workshop is part of a wider programme to provide an introduction to new frontline staff or those working in general practice to develop their skills and confidence to provide excellence in customer service and to better manage disputes and to help manage challenging conflict situations experienced in practice.

Join our vibrant community of over 50,000 today and benefit from our services

As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

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