Welcome to the PMA Academy where individual development is supported by highly contextualised Apprenticeship Standards.

The Community Health and Wellbeing Worker Apprenticeship is aligned to Personalised Care, Social Prescribing Link Worker, Care Coordinator and Health and Wellbeing Coach. Community health and wellbeing workers are found in different organisations and commissioned by a range of agencies. Over a 12-month period, the focus will be on working in partnership with individuals and their communities to identify and address health and wellbeing needs, improve health, prevent ill-health and reduce inequalities.

NHS England has introduced a digital and transformation lead in the ARRS. The PMA Digital and Transformation Lead Apprenticeship has been contextualised to focus on supporting the sustainability of primary care services. You will help the PCN adopt new technology and other initiatives to improve access to care and enable PCN staff to work more effectively. This should result in improved patient access, quality and continuity of care, staff and patient satisfaction, and the efficiency and sustainability of general practice services.

HEE are working with PMA to nationally deliver a bespoke Business Administration apprenticeship that is contextualised to the Patient Tracking List (PTL) /Cancer Care Navigator workforce. It is recognised that these roles are unique in the administrative workforce and therefore require bespoke training. As such, PMA has created a bespoke Business Administration apprenticeship that develops the PTL workforce in a more contextualised way compared to the standard offer.

This apprenticeship covers all things administration, such as communication, organisation, decision-making, interpretation of information and IT skills. The business administration apprenticeship can be contextualised to include specific areas within the primary care environment.

Are you new to a Primary Care Leadership Role? This apprenticeship is ideal for those aspiring into a supervisory or management role and who may subsequently move into the full management role. It is suitable for new or existing employees who are expected to develop the skills necessary to lead or manage teams.

Are you established in your Primary Care Leadership Role looking to develop advanced Skills? This apprenticeship is designed for those already working in an established management role but would benefit from developing a wider range of management skills . It is set at a standard suitable for those who are managing teams or projects and are responsible for achieving operational or departmental goals as part of their organisations strategy.

Are you looking to enhance your career and managing at scale? This apprenticeship is designed for a leader who has senior management responsibility. Senior Leaders are key where there is a workforce to lead, manage and support. The broad purpose of this role is to provide clear, inclusive and strategic leadership and direction which contribute to the execution and achievement of the strategic objectives set by the organisation.

Are you supporting a range of clerical tasks within your role and looking to enhance your skill base? This apprenticeship is designed to enhance and develop a highly transferable skill set built around core elements of Business Admin: Communication, Organisation, IT Skills, Decision making and more. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Are you working in Primary Care registering practitioners deliver healthcare services to people and support your colleagues through mentoring and coaching in a healthcare setting? This apprenticeship will enable you, as an experienced support worker, to carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner. You will provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence. Your team leading skills will be developed through this apprenticeship

As models of care within the NHS evolve to provide a multi-disciplinary, flexible workforce and healthcare and social care are increasingly integrated, the role of the Healthcare Support Worker (HCSW) has become increasingly highlighted. In addition, a range of national drivers has resulted in an increase in the number of HCSWs employed in healthcare. Until recently, this role has not been clearly defined or regulated. Based upon Healthcare Support Worker Level 2 Apprenticeship Standard, this focuses on the core practical skills and underpinning knowledge and theory to gain competence, under clinical supervision, to be a healthcare practitioner in a GP Practice.

This certificate is designed to develop an individual for the role of Dental Practice Manager who is responsible for all non-clinical aspects within a practice to achieve excellent patient care, quality, cost and delivery performance in line with practice strategy, goals and values by providing support and direction to all practice staff.

Providing frontline care for vulnerable adults within their own homes, daycare centres, residential and nursing homes and other healthcare. To work in care is to make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges.

Lead Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives.

The Lead Practitioner in Adult Care will guide and inspire team members to make positive differences in someone’s life when they are faced with physical, practical, social, emotional, psychological or intellectual challenges. They will have achieved a level of self-development to be recognised as a lead practitioner within the care team, contributing to, promoting and sustaining a values-based culture at an operational level.

The Lead Practitioner in Adult Care will guide and inspire team members to make positive differences in someone’s life when they are faced with physical, practical, social, emotional, psychological or intellectual challenges. They will have achieved a level of self-development to be recognised as a lead practitioner within the care team, contributing to, promoting and sustaining a values-based culture at an operational level.