PMA scheduled virtual workshops are delivered online offering a convenient way to join these popular and interactive learning events.
SPACER
The PMA’s web workshops are now offered with scheduled dates and open to all practice staff across the UK.
Delivered as interactive web workshops, the new format sessions are adapted from our face-to-face workshops and will run as 2 or 3-hour online sessions. These workshops provide practice staff with access to practice-focused, interactive and dynamic online training which can be booked directly by the practice.
Each workshop is priced at £125 per delegate.
See the full schedule of workshops below.
The web workshops can be accessed from any device and are delivered LIVE by our facilitators. Delegates can interact and engage during the sessions via polls, direct interaction and by posting questions through the system. The presentation slides and handouts will be emailed ahead of each session to allow delegates to print the exercises that will be an integral component of the web workshop format. You can, of course, also keep these for reference.
The PMA team will be on hand and online during the session to help and assist delegates with any technical issues and to ensure that they can log on to the system.
After the web workshop, delegates will be asked to complete a short feedback survey on the session and everyone attending the session will receive a PMA Certificate of Attendance.
Features
PMA use MS Teams to host our web workshops. It provides secure access for NHS staff and provides delegates with the right training environment to engage with our facilitator. All attendees will be muted through the session to limit interruptions and any background noise but will be able to engage by raising a virtual hand to ask questions at any time. We can post questions to our delegates via interactive polls, use whiteboards to illustrate topics and will unmute attendees to ask questions. Numbers will be limited to ensure there is an opportunity for everybody to engage.
Benefits
Learn anywhere – you are able to access our web workshops from any location i.e. practice, home, office, or elsewhere via a laptop, PC or smartphone as long as they have internet access.
PMA will award those attending any six PMA web workshops with the prestigious PMA Excellence in Practice Management Certificate.
Quality and Outcomes Framework Virtual Workshop | 16th Feb 2023
This three-hour session will give an introduction to QOF, what it does and why it is important. Delegates will learn how it works, the indicators, how this is calculated and how they will be assessed to understand the QOF process fully.
NHS Pensions Update Virtual Workshop | 25th May 2023
In this two-hour web workshop, NHS Pensions are explained in a user-friendly, interactive way. This web workshop will provide practical guidance to enable participants to map outcomes onto their own practice – across their GPs, GP Partners, Locums and other clinical and non-clinical staff.
Resilience and Wellbeing Virtual Workshop | 14th March 2023
This three-hour web workshop focuses on issues that regularly arise in medical practice, which are often difficult to deal with. We will cover how to manage stress and build resilience into your practice, in an interactive way with practical guidance to enable participants to manage more effectively their human resources and deal with any staffing challenges.
CQC Inspection Framework Virtual Workshop | 16th March 2023
This three-hour web workshop will look at the CQC Inspection processes and how to deal with them. We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework.
Social Media Virtual Workshop | 18th April 2023
Our Social and Digital Media web workshop is about achieving effective social media marketing communications for your practice. This 3-hour virtual workshop will equip you with the knowledge, tools and confidence to understand the core social media platforms, including Facebook, Twitter, LinkedIn, Instagram and YouTube.
Customer Service and Conflict Management Virtual Workshop | 20th April, 2023
This three-hour virtual workshop has been developed to support front-line staff and other health care professionals in General Practice to develop their skills and confidence to provide excellence in customer service and to better manage disputes and to help manage challenging conflict situations experienced in practice.
HR & Employment Law Virtual Workshop | 25th April 2023
This two-hour web workshop focuses on issues that regularly arise in medical practice, they are often difficult to deal with concerning the critical human resource. We will cover employment law with practical guidance to enable participants to manage more effectively their human resources and deal with staffing challenges.
Managing Practice Finances Virtual Workshop | 26th April 2023
This three-hour web workshop focused on managing practice finances will take a look at Practice accounting systems, Superannuation, Understanding your accounts and Cashflow forecasting. Practical guidance will be given to enable participants to map the techniques and outcomes onto their own practice.
Introduction to Menopause in the Workplace | 16th May 2023
By increasing awareness, developing positive cultural engagement, and understanding the hazards of doing nothing, organisations in general practice will be able to reduce their risk, protect their reputation, and support all staff affected by menopause, whether directly or indirectly.
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