The PMA Awards 2026 will recognise and celebrate excellence in management across all areas of the healthcare sector.
Across all categories the winners are able to demonstrate a dynamic input to practice, PCN or other healthcare environments which are both measurable and of value to the practice, the PCN and the patients.
The judges look for excellence in terms of input and the quality of outcomes. The winner and highly recommended recipients are individuals who have demonstrated exceptional commitment to their role.
Headline Sponsor – Bespoke Clinical Services – BCS
At the forefront of medicine management in the UK, Bespoke Clinical Services proudly operates as one of the premier specialist medicines management service providers. Boasting two strategically positioned HUBs, the company thrives with an impressive team of over 150 dedicated staff and PCN pharmacists.
These strategic hubs cater to various needs, ensuring that services are efficient and widespread. BCS’s comprehensive service truly delivers on its promise, handling the intricacies of recruitment, training, devising work strategies, and overseeing CPPE supervision for you. BCS’s devoted teams and management closely monitor the growth and progress of every pharmacist.
Additionally, we collaborate closely with each specific practice/PCN, guaranteeing that our customised approach aligns with every individual’s expectation. BCS primary emphasis is on four key areas: medicines management services, PCN Pharmacist Support, individual practice pharmacist support, and training and development. BCS have dedicated immense effort to refine these services, ensuring delivery of unparalleled quality to both our clients and the patients under our pharmacists’ care.
You can learn more about our Bespoke Clinical Services here.
Gold Sponsor – General Practice Solutions
General Practice Solutions (GPS) is a leading UK primary care support provider, delivering flexible, cost-effective and expert solutions to GP practices, Primary Care Networks and wider healthcare organisations. Designed by professionals with extensive experience of primary care, our services provide additional capacity, specialist expertise and dependable workforce support without the cost and complexity of expanding permanent teams.
Our comprehensive portfolio includes Clinical Coding & Workflow Optimisation, Medical Record Summarisation, Outsourced Telephony and Patient Access Support, HR and Employee Relations, Recruitment and Interim Staffing, CQC Compliance and Governance, Primary Care Claims and Income Optimisation, Practice Management Consultancy, Complaints Management and wider operational support.
GPS works directly within clients’ existing clinical systems and processes, including EMIS Web, SystmOne and Docman, enabling our experienced teams to integrate seamlessly into day-to-day operations. Whether addressing backlogs, improving patient access, strengthening compliance, recovering valuable income, supporting workforce challenges or simply relieving pressure on overstretched teams, our services are tailored around the individual requirements of each organisation.
Commissioning GPS can also deliver significant financial savings. Clients pay only for the support and hours they require, without many of the employer on-costs associated with directly employed staff, including employer National Insurance contributions, pension contributions, annual leave and sick pay. Our workforce model also reduces recruitment, rostering and ongoing management pressures while providing continuity through dedicated teams.
Most importantly, GPS believes in allowing the quality of our services to speak for itself. We provide responsive, scalable support without unnecessarily tying organisations into restrictive contracts.
Find out more about GPS Here
Awards Deadline
The deadline for nominations will be Sept 8th 2026
Shortlists
Shortlists will be announced Sept 25th 2026
Awards Ceremony
The Awards will be presented at Best Practice 2026, in Birmingham on Wednesday, Oct 7th 2026
There are 11 categories
Each has a list of evaluation criteria
Practice Business Manager of the Year 2026
Award Sponsor: GP-Surveyors
This award seeks to recognise a Practice Business Manager who has made an outstanding contribution to their practice’s performance over the last 12 months.
Nominees should demonstrate clear and robust evidence of:
The Shortlisted Nominees are…
- Jenna Johnstone – Peterloo Medical Centre
- James Perrin – The Simpson Centre & Penn Surgery
- Sarah Rhodes-Bickerdyke – The Avicenna Medical Practice
- Sumayya Mayat – Shifa Surgery
- Charmi Rami – Crumpsall medical Practice
PMA Organisation Award for supporting
Professional Development in
the Non-Clinical Workforce 2026
This award seeks to recognise a Practice/Practice Partners who have made an outstanding contribution to the development of their non-clinical management team and their staff over the last 12 months.
Nominees should demonstrate clear and robust evidence of:
- a commitment to professional development of the management team and non-clinical workforce
- delivery of service improvement and the impact of these services on their patients, practice or the local area
- creative skill mixing, workforce development maximising the potential of practice staff, cross pollination and the introduction of new and evolving roles.
- outstanding leadership and innovation, resulting in improved practice performance
- resilience and wellbeing for their non clinical teams – examples of exemplary systems and processes
- sustained investment in any area of practice management over the last year.
The Shortlisted Nominees are…
- Puja Khanal – Mission Care
- Caroline Brown and Kim Richards – Shrewsbury PCN
- Sarah Stapleton – Devon Training Hub
- John Truong – Havergal Surgery
- Rubine Sharif – Waythrough
- Modality Partnership – Modality Partnership
- Crumpsall Medical Practice – Crumpsall Medical Practice
Practice Manager of the Year 2026
Award Sponsor: healthteach-1
This award seeks to recognise a Practice Manager who has made an outstanding contribution to their practice’s performance over the last 12 months..
Nominees should demonstrate clear and robust evidence of:
- delivery of patient-focused services and the impact of these services on their patients, practice or the local area
- creative skill mixing, workforce development maximising the potential of practice staff, cross pollination and the introduction of new and evolving roles.
- outstanding leadership and innovation, resulting in improved practice performance
- resilience and wellbeing – examples of exemplary systems and processes
- sustained improvements in any area of practice management over the last year.
The Shortlisted Nominees are…
- Sarah Fellah – City Centre Dental & Implant Clinic – Manchester
- Dionne Dixon and Team – Danbury Dental Care,
- Victoria Buckland – The Hive Health Centre
- Modupe Field – The New Surgery
- Franca Jeavons – Bromleag Care Practice
- Trudy Do – Havergal Surgery
- Hassan Miah – Begg Practice
- Santhi Chaparala – Fernley medical Centre
- Lee Dunn – North Road West Medical Centre
- Kerry White – Shevington Surgery
- Charmi Rami – Crumpsall Medical Practice
- Nicky Wornell – Chawton Park Surgery
- Lee Dunn – North Road West Medical Centre
- Karen Fox – Central Medical Centre Peterborough
- Sam Rasib – Dr Rasib & Partners
- Kate Mansi – Wokingham Medical Centre
- Charmi Rami – Crumpsall Medical practice
PCN Manager of the Year 2026
Award Sponsor: Pure Unity Health
This award seeks to recognise a PCN Manager who has made an outstanding contribution to their PCN’s performance over the last 12 months.
Nominees should demonstrate clear and robust evidence of:
- development of new relationships with other partners across primary, secondary, social care and the voluntary sector
- innovative workforce development and the use of ARRs
- advances in population health management using data to direct patient care and deliver services
- engagement with local populations to address whole population needs particularly in relation to vulnerable, isolated and/or lonely patients
- significant expansion of their use of digital platforms and other innovation to improve patient access during the COVID-19 pandemic
- improvement in service delivery across the PCN, improving and making services less hard-to-reach for patients who find it harder to access them
- becoming true partners in patient’s care and the impact on population health.
The Shortlisted Nominees are…
- Farkhanda Mehmood – PHOENIX SUNRISERS PCN
- Lauren Donkin – Deben Health Group PCN
- Pam Wilson – Conway Road Medical Practice
- Pavithra Menon – Mid Dorset PCN
- Tracy Shorter – Huntingdon PCN
- Adama Jatta – Shoreditch Park and City PCN
Administration/Reception Manager of the Year 2026
This award seeks to recognise an Admin/Reception Manager who has made an outstanding contribution to their surgery’s performance over the last 12 months.
Nominees should demonstrate clear and robust evidence of:
- outstanding leadership and positive influence on patient outcomes, safety, and satisfaction including improving access for patients.
- workforce development maximising the potential of reception staff to address the needs of patients and to assist freeing GPs’ time
- engendering a culture of continuous improvement and supportive teamworking.
The Shortlisted Nominees are…
- Naomi Haigger – The New Surgery
- Rosheny Rajbahak – Havergal Surgery
- Katie Lewis – The Simpson Centre & Penn Surgery
- Margaret McAleer – Hatfield Health Practice Ash Hill Doncaster
- Logan Mitchell – Cerne Abbas Surgery
- Simona Danaila – Central Medical Centre
- Linda Portman – Spa Dental Tewkesbury & Spa Dental Ledbury
- Mason Jones – Crumpsall medical Practice
Receptionist Team of the Year 2026
Award Sponsor: Pure Unity Health
This award seeks to recognise a Receptionist Team who has made an outstanding contribution to their surgery’s performance over the last 12 months.
Nominees should demonstrate clear and robust evidence of:
- outstanding leadership and positive influence on patient outcomes, safety, and satisfaction including improving access for patients.
- workforce development maximising the potential of reception staff to address the needs of patients and to assist freeing GPs’ time
- engendering a culture of continuous improvement and supportive teamworking.
The Shortlisted Nominees are…
- Reception team for CPG Primary Care – Care Plus Group Primary Care
- Practice Administration Team – The New Surgery
- Havergal Surgery Reception Team – Havergal Surgery
- Knowle House Reception Team – Knowle House Surgery
- Reception and Admin Team – Peterloo Medical Centre
- Jayne Chadbone & Dawn King – The Simpson Centre & Penn Surgery
- Conway Road Medical Practice Reception Team – Conway Road Medical Practice,
- Avicenna Reception team – Avicenna Medical Practice
- Debby Madgett, Magdalena Wrobel (Magda), and Mandy Moore – Grove Medical Centre
- Amy Leigh – Sutton Coldfield Group Practice
- Jayne E Henderson – Prospect Surgery, Middlesbrough
- Castle Partnership Patient Services Coordinator Team – Castle Partnership
- Great Barr Medical Centre – Reception Team – Great Barr Medical Centre
- Reception Team – Dr Rasib & Partners – Dr Rasib & Partners
- St Pauls Clinic Reception Team – St Pauls Clinic Newport
Outstanding contribution to General Practice 2026
This award seeks to recognise a person who has made an outstanding contribution to General Practice over the last 12 months.
Nominees should demonstrate clear and robust evidence of:
- achievement above and beyond expectations of their role resulting in significant patient benefit in the practice and wider community.
- proactivity in sharing best practice so patients and communities further afield/nationwide can also benefit.
The Shortlisted Nominees are…
- Marcia Greene – Havergal Surgery
- Jolanta Mis – Havergal Surgery
- Aytun Aksan – Havergal Surgery
- Dr Shane Barker – Chatfield Health Care
- Dr Will Owen – The Simpson Centre & Penn Surgery
- Dr Alice Wilkinson – Victoria Road surgery
- Dr Alice Wilkinson – Victoria Road Surgery Acocks Green
- Dr Mohamedali Akber – Grove Medical Centre
- Professor Vinay Gupta and Dr Richard Wong – Willows Health
- Sarah Rhodes-Bickerdyke – The Avicenna Medical Practice
- Sarah Jadowski – Lakeside Medical Centre
- Dom Barnes – Sutton Coldfield Group Practice
- Dr Nadeem Akhtar – Spring Hall Practise Group
- Dr Christopher Hogg – Hill Brow Partnership
- Dr Elango Vijaykumar – Modality Partnership
- Dr Naresh Rati – Modality Partnership
- Dr Ravinder Kumar – Crumpsall Medical Practice
- Bhoomi Furia – Crumpsall Medical Practice
- Dr Cristina Ramos – South Warwickshire GP Federation and Rother House Medical Centre
Lifetime Achievement Award 2026
This Award seeks to recognise outstanding and sustained contributions to the Health and Care sector over a career in Practice and or Business Management. Nominations are invited – from all managers and other general practice staff – as ‘peer to peer’ recognition of the contributions made by the individual nominated.
Nominees should demonstrate clear and robust evidence of:
- Recognition for their work and commitment in General Practice.
- Outstanding and sustained contributions to the Health and Care sector over a career in Practice and or Business Management.
- Significant impact in, for example, their CCG, LMC, Training Hub or ICS and in supporting other practices and health care organisations.
- Recognition for their commitment in developing professionalism across the Health and Care sector.
The Shortlisted Nominees are…
- George Brooker Care Society Limited – Residential Care Home
- Lisa O’Donoghue – Vale of Redhorse Healthcare Centres (Kineton & Tysoe Surgery)
- Maureen Aitken – Regency Medical Practice
- Sarah Rhodes-Bickerdyke – The Avicenna Medical Practice
- Dr Vijay Rajput – Springfield Medical Practice
- Prof. Vincent Sai – Modality Partnership
- Dr Mina Gupta – Modality Partnership
- Zulf Ali – York Medical Group York and Nimbuscare CIC
- Sirajali Panjwani – Sunshine Care Group Ltd / Affinity Care Homes
- Catherine Tymon – Crumpsall medical Practice
- Shabana Amin – Crumpsall medical practice
Sustainability in General Practice 2026
The Sustainability in General Practice award acknowledges and celebrates the crucial role of healthcare practices in promoting sustainability.
This category recognises the general practice or PCN that demonstrate a commitment to environmental responsibility and community engagement. By prioritising sustainable practices, these healthcare providers contribute to a greener and more resilient healthcare system.
This award encourages and highlights initiatives that integrate eco-friendly measures into the day-to-day general practice, fostering a positive impact on both the local community and the broader environment.
The Sustainability in General Practice award aims to inspire and recognise healthcare practices for their impactful contributions to more sustainable and environmentally conscious healthcare.
- Environmental Impact: Evaluate the practice or PCN’s efforts to reduce its environmental footprint through energy conservation, waste reduction, and the implementation of sustainable technologies.
- Community Engagement: Assess the practice’s initiatives to involve and educate the community in sustainable healthcare practices, promoting awareness and fostering a sense of environmental responsibility.
- Resource Efficiency: Examine the practice’s efficient management of resources, including medical supplies, waste reduction measures, and the adoption of circular economy principles.
- Staff Training and Well-being: Recognise practices that invest in staff training on sustainable practices and well-being, creating a positive workplace culture that aligns with environmental consciousness.
- Innovation and Adaptability: Acknowledge practices that showcase innovation in sustainable healthcare solutions, adopting cutting-edge technologies and demonstrating adaptability in evolving towards more sustainable practices.
The Shortlisted Nominees are…
- Havergal Surgery – Havergal Surgery
- Health Inequalities Barking & Dagenham GP Federation Team – Together First CIC, Barking & Dagenham GP Federation
- Crumpall medical Practice – Crumpsall Medical Practice
Innovation in General Practice Award 2026
Award Sponsor: General Practice Solutions
The Innovation in General Practice award recognises outstanding initiatives that have significantly enhanced the delivery of healthcare services in general practice settings.
This category celebrates innovative approaches that have improved patient care, streamlined processes, and demonstrated a commitment to advancing the field of general practice.
Nominees in this category should provide a comprehensive overview of their innovation, highlighting these key assessment criteria to demonstrate its significance and impact across general practice:
- Impact on Patient Care: Judges will evaluate how the innovation has positively impacted patient outcomes and experiences. Consideration will be given to improvements in health outcomes, patient satisfaction, and overall quality of care.
- Efficiency and Effectiveness: The efficiency and effectiveness of the innovation in improving general practice operations will be assessed. Judges will look at how the initiative has optimised workflows, reduced administrative burden, and enhanced overall practice efficiency.
- Adaptability and Sustainability: The adaptability and sustainability of the innovation will be considered. Judges will assess whether the initiative can be easily integrated into various general practice settings and sustained over the long term.
- Technological Integration: Evaluation of how well the innovation leverages technology to enhance general practice services. This criterion will assess the integration of cutting-edge technologies, electronic health records, or other digital solutions to improve overall practice functionality.
- Collaboration and Stakeholder Engagement: The extent to which the innovation encourages collaboration among healthcare professionals, engages patients, and involves other relevant stakeholders will be assessed. Judges will consider the initiative’s ability to foster a collaborative and patient-centered approach in general practice.
The Shortlisted Nominees are…
- Jonathan Beacher – “Pathway” AI-driven Application and Owner of Danbury Dental Care
- Dr Phillip Jacobs – Stokewood Surgery
- Mohammed Shekh – Havergal Surgery
- Dr Vijay Chander Vinod – The Greenwood Practice
- Locum PM Ltd – Locum PM Ltd
- Saira Hassan – Symonds Green Health Centre
- FRAPP falls team, Olive Tree House, Allegra Care – Allegra Care
- Nicki Frost – Sutton Coldfield Group Practice
- Louisa Maven – Beeston and Middleton & Hunslet PCN’s
- From Dental Desert to Oasis: Integrating an Innovative Dental Service Into Our Neighbourhood – Thistlemoor Smiles Centre / Thistlemoor Medical Centre
- Dr Ameesh Patel and Sonali Handa – The Greenwood Practice
- Dr Tom Ratcliffe – Modality Partnership
- Dr Aamena Salar – Modality Partnership
- Dr Amelia Batho – Manchester Integrated Medical Practice
- Coventry and Warwickshire Training Hub – Coventry and Warwickshire Training Hub
