Correspondence Management & Workflow Optimisation

This module explores how effective correspondence management can improve efficiency, reduce risk, and support the growing demands placed on general practice. 

Topics covered include:

• Correspondence management principles and best practice 
• Workflow optimisation and document management processes 
• Understanding protocols and medical terminology 
• Coding, filing, and actioning correspondence appropriately 
• Managing risk, audits, and reporting requirements 
• Planning and implementing correspondence management within practice 

By the end of the module, participants will understand how to manage correspondence safely and efficiently while supporting effective workflow processes.   

Cost: £85.00 per workshop