The PMA Awards 2026 will recognise and celebrate excellence in management across all areas of the healthcare sector.

The PMA Awards 2026 will recognise and celebrate excellence in management across all areas of the healthcare sector.

There are 11 categories.
Each has a list of evaluation criteria.

Across all categories the winners are able to demonstrate a dynamic input to practice, PCN or other healthcare environments which are both measurable and of value to the practice, the PCN and the patients.

The judges look for excellence in terms of input and the quality of outcomes. The winner and highly recommended recipients are individuals who have demonstrated exceptional commitment to their role.

Awards Deadline

The deadline for nominations will be Sept 8th 2026

Shortlists

Shortlists will be announced Sept 25th 2026

Awards Ceremony

The Awards will be presented at Best Practice 2026, in Birmingham on Wednesday, Oct 7th 2026

Award Categories

PMA Organisation Award for supporting
Professional Development in
the Non-Clinical Workforce 2026

This award seeks to recognise a Practice/Practice Partners who have made an outstanding contribution to the development of their non-clinical management team and their staff over the last 12 months.

  • a commitment to professional development of the management team and non-clinical workforce
  • delivery of service improvement and the impact of these services on their patients, practice or the local area
  • creative skill mixing, workforce development maximising the potential of practice staff, cross pollination and the introduction of new and evolving roles.
  • outstanding leadership and innovation, resulting in improved practice performance
  • resilience and wellbeing for their non clinical teams – examples of exemplary systems and processes
  • sustained investment in any area of practice management over the last year.

Puja Khanal Mission Care
Caroline Brown and Kim Richards Shrewsbury PCN
Sarah Stapleton Devon Training Hub
John Truong Havergal Surgery
Rubine Sharif Waythrough
Modality Partnership Modality Partnership
Crumpsall Medical Practice Crumpsall Medical Practice

Award Sponsor:

Practice Business Manager of the Year 2026

This award seeks to recognise a Practice Business Manager who has made an outstanding contribution to their practice’s performance over the last 12 months.

  • delivery of exceptional patient-focused services and the benefit of these services on their patients, practice or the local area
  • outstanding leadership and innovation, resulting in improved practice performance, staff development, delivery of services etc.
  • evidence and examples of excelling over and above contractual requirements during the pandemic
  • development of working relationships with primary, secondary, social care and the voluntary sector
  • lead roles in primary care programmes in conjunction with NHSE, CCG, LMC, GP Federation or other primary care organisations resulting in the development of their practice/PCN and/or other organisations
  • sustained improvements in any area of business delivery over the last year.

Jenna Johnstone Peterloo Medical Centre
James Perrin The Simpson Centre & Penn Surgery
Sarah Rhodes-Bickerdyke The Avicenna Medical Practice
Sumayya Mayat Shifa Surgery
Charmi Rami Crumpsall medical Practice

Award Sponsor:

Practice Manager of the Year 2026

This award seeks to recognise a Practice Manager who has made an outstanding contribution to their practice’s performance over the last 12 months.

  • delivery of patient-focused services and the impact of these services on their patients, practice or the local area
  • creative skill mixing, workforce development maximising the potential of practice staff, cross pollination and the introduction of new and evolving roles.
  • outstanding leadership and innovation, resulting in improved practice performance
  • resilience and wellbeing – examples of exemplary systems and processes
  • sustained improvements in any area of practice management over the last year.

Sarah Fellah City Centre Dental & Implant Clinic – Manchester
Dionne Dixon and Team Danbury Dental Care,
Victoria Buckland The Hive Health Centre
Modupe Field The New Surgery
Franca Jeavons Bromleag Care Practice
Trudy Do Havergal Surgery
Hassan Miah Begg Practice
Santhi Chaparala Fernley medical Centre
Lee Dunn North Road West Medical Centre
Kerry White Shevington Surgery
Charmi Rami Crumpsall Medical Practice
Nicky Wornell Chawton Park Surgery
Lee Dunn North Road West Medical Centre
Karen Fox Central Medical Centre Peterborough
Sam Rasib Dr Rasib & Partners
Sam Rasib Dr Rasib & Partners
Kate Mansi Wokingham Medical Centre
Charmi Rami Crumpsall Medical practice

Award Sponsor:

PCN Manager of the Year 2026

This award seeks to recognise a PCN Manager who has made an outstanding contribution to their PCN’s performance over the last 12 months.

  • development of new relationships with other partners across primary, secondary, social care and the voluntary sector
  • innovative workforce development and the use of ARRs
  • advances in population health management using data to direct patient care and deliver services
  • engagement with local populations to address whole population needs particularly in relation to vulnerable, isolated and/or lonely patients
  • significant expansion of their use of digital platforms and other innovation to improve patient access during the COVID-19 pandemic
  • improvement in service delivery across the PCN, improving and making services less hard-to-reach for patients who find it harder to access them
  • becoming true partners in patient’s care and the impact on population health.

Farkhanda Mehmood PHOENIX SUNRISERS PCN
Lauren Donkin Deben Health Group PCN
Pam Wilson Conway Road Medical Practice
Pavithra Menon Mid Dorset PCN
Tracy Shorter Huntingdon PCN
Adama Jatta Shoreditch Park and City PCN

Administration/Reception Manager of the Year 2026

This award seeks to recognise an Admin/Reception Manager who has made an outstanding contribution to their surgery’s performance over the last 12 months.

  • outstanding leadership and positive influence on patient outcomes, safety, and satisfaction including improving access for patients.
  • workforce development maximising the potential of reception staff to address the needs of patients and to assist freeing GPs’ time
  • engendering a culture of continuous improvement and supportive teamworking.

Naomi Haigger The New Surgery
Rosheny Rajbahak Havergal Surgery
Katie Lewis The Simpson Centre & Penn Surgery
Margaret McAleer Hatfield Health Practice Ash Hill Doncaster
Logan Mitchell Cerne Abbas Surgery
Simona Danaila Central Medical Centre
Linda Portman Spa Dental Tewkesbury & Spa Dental Ledbury
Mason Jones Crumpsall medical Practice

Award Sponsor

Receptionist Team of the Year 2026

This award seeks to recognise a Receptionist Team who has made an outstanding contribution to their surgery’s performance over the last 12 months.

  • outstanding leadership and positive influence on patient outcomes, safety, and satisfaction including improving access for patients.
  • workforce development maximising the potential of reception staff to address the needs of patients and to assist freeing GPs’ time
  • engendering a culture of continuous improvement and supportive teamworking.

Reception team for CPG Primary Care Care Plus Group Primary Care
Practice Administration Team The New Surgery
Havergal Surgery Reception Team Havergal Surgery
Knowle House Reception Team Knowle House Surgery
Reception and Admin Team Peterloo Medical Centre
Jayne Chadbone & Dawn King The Simpson Centre & Penn Surgery
Conway Road Medical Practice Reception Team Conway Road Medical Practice,
Avicenna Reception team Avicenna Medical Practice
Debby Madgett, Magdalena Wrobel (Magda), and Mandy Moore Grove Medical Centre
Amy Leigh Sutton Coldfield Group Practice
Jayne E Henderson Prospect Surgery, Middlesbrough
#TeamCastle – Castle Partnership Patient Services Coordinator Team Castle Partnership
Great Barr Medical Centre – Reception Team Great Barr Medical Centre
Reception Team – Dr Rasib & Partners Dr Rasib & Partners
St Pauls Clinic Reception Team St Pauls Clinic Newport

Outstanding contribution to General Practice 2026

This award seeks to recognise a person who has made an outstanding contribution to General Practice over the last 12 months.

  • achievement above and beyond expectations of their role resulting in significant patient benefit in the practice and wider community.
  • proactivity in sharing best practice so patients and communities further afield/nationwide can also benefit.

Marcia Greene Havergal Surgery
Jolanta Mis Havergal Surgery
Aytun Aksan Havergal Surgery
Dr Shane Barker Chatfield Health Care
Dr Will Owen The Simpson Centre & Penn Surgery
Dr Alice Wilkinson Victoria Road surgery
Dr Alice Wilkinson Victoria Road Surgery Acocks Green
dr MOHAMEDALI Akber Grove Medical Centre
Professor Vinay Gupta and Dr Richard Wong Willows Health
Sarah Rhodes-Bickerdyke The Avicenna Medical Practice
Sarah Jadowski Lakeside Medical Centre
Dom Barnes Sutton Coldfield Group Practice
Dr Nadeem Akhtar Spring Hall Practise Group
Dr Christopher Hogg Hill Brow Partnership
Dr Elango Vijaykumar Modality Partnership
Dr Naresh Rati Modality Partnership
Dr Ravinder Kumar Crumpsall Medical Practice
Bhoomi Furia Crumpsall Medical Practice
Dr Cristina Ramos South Warwickshire GP Federation and Rother House Medical Centre

Lifetime Achievement Award 2026

This Award seeks to recognise outstanding and sustained contributions to the Health and Care sector over a career in Practice and or Business Management.

Nominations are invited – from all managers and other general practice staff – as ‘peer to peer’ recognition of the contributions made by the individual nominated.

  • Recognition for their work and commitment in General Practice.
  • Outstanding and sustained contributions to the Health and Care sector over a career in Practice and or Business Management.
  • Significant impact in, for example, their CCG, LMC, Training Hub or ICS and in supporting other practices and health care organisations.
  • Recognition for their commitment in developing professionalism across the Health and Care sector.

George Brooker Care Society Limited Residential Care Home
Lisa O’Donoghue Vale of Redhorse Healthcare Centres (Kineton & Tysoe Surgery)
Maureen Aitken Regency Medical Practice
Sarah Rhodes-Bickerdyke The Avicenna Medical Practice
Dr Vijay Rajput Springfield Medical Practice
Prof. Vincent Sai Modality Partnership
Dr Mina Gupta Modality Partnership
Zulf Ali York Medical Group York and Nimbuscare CIC
sirajali Panjwani Sunshine Care Group Ltd / Affinity Care Homes
Catherine Tymon Crumpsall medical Practice
shabana amin crumpsall medical practice

Sustainability in General Practice 2026

The Sustainability in General Practice award acknowledges and celebrates the crucial role of healthcare practices in promoting sustainability.

This category recognises the general practice or PCN that demonstrate a commitment to environmental responsibility and community engagement. By prioritising sustainable practices, these healthcare providers contribute to a greener and more resilient healthcare system.

This award encourages and highlights initiatives that integrate eco-friendly measures into the day-to-day general practice, fostering a positive impact on both the local community and the broader environment.

  • Environmental Impact: Evaluate the practice or PCN’s efforts to reduce its environmental footprint through energy conservation, waste reduction, and the implementation of sustainable technologies.
  • Community Engagement: Assess the practice’s initiatives to involve and educate the community in sustainable healthcare practices, promoting awareness and fostering a sense of environmental responsibility.
  • Resource Efficiency: Examine the practice’s efficient management of resources, including medical supplies, waste reduction measures, and the adoption of circular economy principles.
  • Staff Training and Well-being: Recognise practices that invest in staff training on sustainable practices and well-being, creating a positive workplace culture that aligns with environmental consciousness.
  • Innovation and Adaptability: Acknowledge practices that showcase innovation in sustainable healthcare solutions, adopting cutting-edge technologies and demonstrating adaptability in evolving towards more sustainable practices.

Havergal Surgery Havergal Surgery
Health Inequalities Barking & Dagenham GP Federation Team Together First CIC, Barking & Dagenham GP Federation
Crumpall medical Practice Crumpsall Medical Practice

Award Sponsor:

Innovation in General Practice Award 2026

The Innovation in General Practice award recognises outstanding initiatives that have significantly enhanced the delivery of healthcare services in general practice settings.

This category celebrates innovative approaches that have improved patient care, streamlined processes, and demonstrated a commitment to advancing the field of general practice.

  • Impact on Patient Care: Judges will evaluate how the innovation has positively impacted patient outcomes and experiences. Consideration will be given to improvements in health outcomes, patient satisfaction, and overall quality of care.
  • Efficiency and Effectiveness: The efficiency and effectiveness of the innovation in improving general practice operations will be assessed. Judges will look at how the initiative has optimised workflows, reduced administrative burden, and enhanced overall practice efficiency.
  • Adaptability and Sustainability: The adaptability and sustainability of the innovation will be considered. Judges will assess whether the initiative can be easily integrated into various general practice settings and sustained over the long term.
  • Technological Integration: Evaluation of how well the innovation leverages technology to enhance general practice services. This criterion will assess the integration of cutting-edge technologies, electronic health records, or other digital solutions to improve overall practice functionality.
  • Collaboration and Stakeholder Engagement: The extent to which the innovation encourages collaboration among healthcare professionals, engages patients, and involves other relevant stakeholders will be assessed. Judges will consider the initiative’s ability to foster a collaborative and patient-centered approach in general practice.

Jonathan Beacher “Pathway” AI-driven Application and Owner of Danbury Dental Care
Dr Phillip Jacobs Stokewood Surgery
Mohammed Shekh Havergal Surgery
Dr Vijay Chander Vinod The Greenwood Practice
Locum PM Ltd Locum PM Ltd
Saira Hassan Symonds Green Health Centre
FRAPP falls team, Olive Tree House, Allegra Care Allegra Care
Nicki Frost Sutton Coldfield Group Practice
Louisa Maven Beeston and Middleton & Hunslet PCN’s
From Dental Desert to Oasis: Integrating an Innovative Dental Service Into Our Neighbourhood Thistlemoor Smiles Centre / Thistlemoor Medical Centre
Dr Ameesh Patel and Sonali Handa The Greenwood Practice
Dr Tom Ratcliffe Modality Partnership
Dr Aamena Salar Modality Partnership
Dr Amelia Batho Manchester Integrated Medical Practice
Coventry and Warwickshire Training Hub Coventry and Warwickshire Training Hub