This web workshop is part of a wider programme to provide an introduction to new frontline staff or those working in general practice to help develop their time management, communication and teamworking skills.

The main aim of this training course is to provide participants with techniques to improve their time management, effectively communicate with others to make it easier for them to succeed in the health care setting and beyond and work well within a team, especially with dealing with any conflicts that may arise.

Delegates will be able to apply the learning to every-day situations back in the practice.

Slides handouts will be sent to delegates prior to this web workshop and certificates of attendance are awarded after the workshop.

At the PMA we pride ourselves on the understanding that one size doesn’t fit all and – therefore, we have various formats of our workshops and can adapt any programme / agenda to suit your local needs and necessaries – so, please get in touch to discuss your requirements.

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Workshop Programme

Introduction, Objectives, Why are we here?
Time Management

  • How to overcome challenges
  • What is Time Management / Core Principles?
  • How can this be applied in a Clinical Setting?
Effective Communications

  • Effective Communications – what is it?
  • Content & Delivery
  • How can this be applied in a Clinical Setting?
Teamwork and Confidence

  • Healthy team’s model
  • How do we build confidence in a team?
  • How to deal with any conflict that may arise
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Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

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