NHS Pensions are explained in a user-friendly, interactive way. This web workshop will provide practical guidance to enable participants to map outcomes onto their own practice – across their GPs, GP Partners, Locums and other clinical and non-clinical staff.
CQC Inspection Framework – Being ready for when it happens
Tina Nightingale2022-07-01T12:31:03+01:00The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques onto their own practice – and has been fully updated to incorporate the CQC Inspection changes applicable from the onset of Covid-19.
Introduction to Menopause in the Workplace
Tina Nightingale2023-01-06T14:02:27+00:00Delegates will explore the changing face of the workplace, key facts, and symptoms of menopause, develop skills to manage sensitive conversations and how best to support yourself and colleagues to maintain wellbeing and productivity.
Managing Menopause in the Workplace
Tina Nightingale2023-01-06T14:09:11+00:00By increasing awareness, developing positive cultural engagement, and understanding the hazards of doing nothing, organisations in general practice will be able to reduce their risk, protect their reputation, and support all staff affected by menopause, whether directly or indirectly.
Health Literacy – Becoming a Health Literate Practice
Adam Murray2023-01-09T11:15:34+00:00This programme focuses on how becoming a more health literate practice can help not only your patients achieve better health outcomes, but also how you as a practice can be more effective, efficient and enhance your reputation.
Zero Tolerance for Primary Care frontline staff
Adam Murray2023-01-06T13:56:51+00:00This face to face workshop has been developed to support front line staff and other health care professionals in General Practice to develop their skills and confidence to better manage disputes, help manage challenging conflict situations and understand zero tolerance.
Capturing Medical Data: Summarising past Medical Records
Tina Nightingale2022-07-01T12:32:41+01:00Managing “degraded data” and extracting data from paper records is a recognised and acceptable inheritance, by the receiving practice, however, it can be problematic and resource-heavy. This training will focus on safely managing ‘degraded’ virtual information and reviewing and extracting significant and minor past medical and social histories from paper records.
Sustainability in Primary Care
Tina Nightingale2023-01-09T12:07:52+00:00The session will help you to understand why sustainability matters, then help you to ‘green’ your practice using case studies from primary care and offering tips and tricks for implementing sustainability improvements.
Managing Practice Finances
Tina Nightingale2022-07-01T12:33:01+01:00This is the foundation workshop to the PMA programme – a series focused on the business management of general practice - where practice finances and accounting systems are explained in a user-friendly, interactive way.
Customer Management & Difficult Conversations
Tina Nightingale2022-07-01T12:33:09+01:00This virtual workshop been developed to support front line staff and other health care professionals in General Practice to develop their skills and confidence to provide excellence in customer service and to better manage disputes and to help manage challenging conflict situations experienced in practice.