NHS Pensions are explained in a user-friendly, interactive way. This web workshop will provide practical guidance to enable participants to map outcomes onto their own practice – across their GPs, GP Partners, Locums and other clinical and non-clinical staff.
CQC Inspection Framework – Being ready for when it happens
Tina Nightingale2024-01-19T15:59:39+00:00This workshop delves into the CQC assessment process, equipping participants with effective strategies to navigate it successfully. Our focus is on fostering a culture of engagement within GP Practices by enhancing understanding of the CQC assessment framework. This session is meticulously updated to integrate the latest 2023 CQC guidelines, indicating a gradual transition toward revised assessment methodologies.
Introduction to Menopause in the Workplace
Tina Nightingale2023-01-06T14:02:27+00:00Delegates will explore the changing face of the workplace, key facts, and symptoms of menopause, develop skills to manage sensitive conversations and how best to support yourself and colleagues to maintain wellbeing and productivity.
Motivating Teams
Tina Nightingale2023-05-15T12:37:13+01:00Your team may have all the expertise in the world but, if they're not motivated, it's unlikely that they'll achieve their true potential. Motivated people have a positive outlook, they're excited about what they're doing, and they know that they're investing their time in something that's truly worthwhile. In short, motivated people enjoy their jobs and perform well.
Managing Menopause in the Workplace
Tina Nightingale2023-01-06T14:09:11+00:00By increasing awareness, developing positive cultural engagement, and understanding the hazards of doing nothing, organisations in general practice will be able to reduce their risk, protect their reputation, and support all staff affected by menopause, whether directly or indirectly.
Health Literacy – Becoming a Health Literate Practice
Adam Murray2023-01-09T11:15:34+00:00This programme focuses on how becoming a more health literate practice can help not only your patients achieve better health outcomes, but also how you as a practice can be more effective, efficient and enhance your reputation.
Effective patient encounters: ‘right person, right place, right time’
Tina Nightingale2023-03-23T12:25:31+00:00The key objective of engaging the patients and signposting is to help patients access the right care at the earliest opportunity. It is a new system of ‘triage‘, carried out at the first point of contact with the GP practice by non-clinical staff under the direction of the clinical team.
Zero Tolerance for Primary Care frontline staff
Adam Murray2023-01-06T13:56:51+00:00This face to face workshop has been developed to support front line staff and other health care professionals in General Practice to develop their skills and confidence to better manage disputes, help manage challenging conflict situations and understand zero tolerance.
Capturing Medical Data: Summarising past Medical Records
Tina Nightingale2022-07-01T12:32:41+01:00Managing “degraded data” and extracting data from paper records is a recognised and acceptable inheritance, by the receiving practice, however, it can be problematic and resource-heavy. This training will focus on safely managing ‘degraded’ virtual information and reviewing and extracting significant and minor past medical and social histories from paper records.
Sustainability in Primary Care
Tina Nightingale2023-01-09T12:07:52+00:00The session will help you to understand why sustainability matters, then help you to ‘green’ your practice using case studies from primary care and offering tips and tricks for implementing sustainability improvements.