The PMA Primary Care Management Programme designed to help aspiring and new Practice Managers covers all the key areas that need to be addressed when working within a busy and successful practice. We focus on the issues that regularly arise in practice. The rolling programme means you can start anytime!
PMA's Practice Management Fundamentals Programme is structured around five essential pillars of practice management, making it ideal for individuals seeking to refresh their knowledge or enhance their skillset. Each module reflects the latest updates, ensuring you stay informed and equipped to meet the evolving demands of modern practice management.
The ‘Core Skills’ Programme for Frontline Staff is a practical training programme is designed to equip GP receptionists, administrators, care navigators, and other frontline staff with the essential skills needed to deliver high-quality, patient-centred support in today’s primary care environment.
This specially designed Core Skills Programme for Frontline Dental Staff is tailored for non-clinical and patient-facing roles in dental practices. Delivered entirely online in focused 2 to 3-hour sessions, this flexible training fits around busy schedules and supports continuous learning without the need for full-day absences.
The Future of Primary Care web workshop programme is designed to provide a comprehensive overview of the evolving landscape of primary care, emphasising the support structures necessary for effective practice management and the integration of personalised care. As the healthcare environment continues to transform, staying informed about current and future trends is crucial for optimising patient care and ensuring the success of primary care networks (PCNs).
This web workshop is for Senior Managers, Practice or Administration Managers in Primary care who need to gain a thorough understating of the Delivery Plan for Recovering Access to Primary Care. During the workshop, delegates will gain a detailed understanding of the new contractual requirements around access to GP services.
The Developing the Role of a Prescription Clerk three-hour web workshop is aimed at practice managers, receptionists and administrative staff with background knowledge and experience of Medicines Management within General Practice.
The Personal Development web workshop programme is designed to provide you with a comprehensive journey aimed at enhancing your personal and professional growth. This programme has been meticulously designed to equip you with essential skills in resilience, wellbeing, time management, teamwork, and confidence-building.
Welcome to the Leadership & Change Management Training Programme workshop designed to equip leaders with the skills and knowledge needed to drive organisational success and navigate the complexities of change. Throughout this workshop, participants will explore various aspects of leadership, from motivating teams to managing difficult conversations, and learn how to implement effective change management strategies.
This three-hour PMA web workshop session is to provide training on Active Signposting (AS) in order to help patients access the right care at the earliest opportunity. AS is a new system of ‘triage’ carried out at the first point of contact with the GP Practice by non-clinical staff under the direction of the clinical team.
