The PMA Primary Care Management Programme designed to help aspiring and new Practice Managers covers all the key areas that need to be addressed when working within a busy and successful practice. We focus on the issues that regularly arise in practice. The rolling programme means you can start anytime!
Practice Management Fundamentals Programme
Tina Nightingale2026-07-17T11:50:28+01:00PMA's Practice Management Fundamentals Programme is structured around five essential pillars of practice management, making it ideal for individuals seeking to refresh their knowledge or enhance their skillset. Each module reflects the latest updates, ensuring you stay informed and equipped to meet the evolving demands of modern practice management.
Core Skills Programme for Frontline Staff
Tina Nightingale2026-07-17T11:53:08+01:00The ‘Core Skills’ Programme for Frontline Staff is a practical training programme is designed to equip GP receptionists, administrators, care navigators, and other frontline staff with the essential skills needed to deliver high-quality, patient-centred support in today’s primary care environment.
Core Skills Programme for Frontline Dental Staff
Tina Nightingale2025-07-04T07:52:20+01:00This specially designed Core Skills Programme for Frontline Dental Staff is tailored for non-clinical and patient-facing roles in dental practices. Delivered entirely online in focused 2 to 3-hour sessions, this flexible training fits around busy schedules and supports continuous learning without the need for full-day absences.
Quality and Outcomes Framework Virtual Workshop | Tuesday, 21st July 2026
Tina Nightingale2026-07-17T15:51:52+01:00This three-hour session will give an introduction to QOF, what it does and why it is important. Delegates will learn how it works, the indicators, how this is calculated and how they will be assessed to understand the QOF process fully.
Navigating Practice Partnerships & Safety Standards in Primary Care Virtual Workshop | 28th July, 9:30am-11:30am
Tina Nightingale2026-07-17T16:05:49+01:00This Navigating Practice Partnerships & Safety Standards in Primary Care web workshop is designed to provide you with the essential knowledge and skills to effectively manage and enhance the operations of primary care practices. As the healthcare landscape evolves, it is crucial for primary care providers to stay informed and adept at handling both administrative and safety-related aspects to ensure optimal patient care and practice efficiency.
The Future of Primary Care Virtual Workshop | 1st September, 9:30am-11:30am
Tina Nightingale2026-07-17T15:55:13+01:00The Future of Primary Care web workshop programme is designed to provide a comprehensive overview of the evolving landscape of primary care, emphasising the support structures necessary for effective practice management and the integration of personalised care. As the healthcare environment continues to transform, staying informed about current and future trends is crucial for optimising patient care and ensuring the success of primary care networks (PCNs).
Demand for Access Virtual Workshop | 9th September, 9:30am-11:30am
Tina Nightingale2026-07-17T16:00:20+01:00This web workshop is for Senior Managers, Practice or Administration Managers in Primary care who need to gain a thorough understating of the Delivery Plan for Recovering Access to Primary Care. During the workshop, delegates will gain a detailed understanding of the new contractual requirements around access to GP services.
The Role of the Prescription Clerk Virtual Workshop | 16th September, 9:30am-12:30pm
Tina Nightingale2026-07-17T16:18:05+01:00The Developing the Role of a Prescription Clerk three-hour web workshop is aimed at practice managers, receptionists and administrative staff with background knowledge and experience of Medicines Management within General Practice.
Personal Development Virtual Workshop | 17th September, 2pm-4pm
Tina Nightingale2026-07-17T16:20:44+01:00The Personal Development web workshop programme is designed to provide you with a comprehensive journey aimed at enhancing your personal and professional growth. This programme has been meticulously designed to equip you with essential skills in resilience, wellbeing, time management, teamwork, and confidence-building.
