This workshop is for NHS staff who are Practice or Admin Managers in Primary care who want to improve their operational delivery. During the workshop, delegates will learn at how to identify barriers in their job, improve the current practices, processes and tasks, understand how to monitor and log performance and how to overcome challenges.
This three-hour web workshop focused on managing practice finances will take a look at practice accounting systems, superannuation, understanding your accounts and cashflow forecasting. Practical guidance will be given to enable participants to map the techniques and outcomes onto their own practice.
This three-hour virtual workshop has been developed to support front-line staff and other health care professionals in General Practice to develop their skills and confidence to provide excellence in customer service and to better manage disputes and to help manage challenging conflict situations experienced in practice.
This three-hour web workshop focuses on issues that regularly arise in medical practice, they are often difficult to deal with concerning the critical human resource. We will cover employment law with practical guidance to enable participants to manage more effectively their human resources and deal with staffing challenges.
Correspondence Management represents one of the new processes that was swiftly adopted during COVID. It is especially important as there has been a substantial increase in correspondence being received in practice. To enable a more streamlined GP workload, valuable GP time must be released. This will be achieved by training non-clinical staff to manage all incoming documentation including clinical correspondence and safely redirecting only the most appropriate information to GP’s.
This two-hour web workshop has been designed specifically for non-clinical managers in primary care. In today’s dynamic healthcare landscape, ensuring the continuity of leadership and retaining a skilled workforce is paramount to the success of practices. This interactive workshop will equip you with the knowledge and tools to excel in these critical areas.
This three-hour web workshop will look at the CQC Inspection processes and how to deal with them. We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework.
The key objective of this workshop is for non-clinical staff to understand the advantages of a digitally transformative practice. This session includes an in depth look at all those online resources available within practice to streamline access to healthcare for patients and streamline workload for a more efficient practice.
The Future of Primary Care web workshop programme is designed to provide a comprehensive overview of the evolving landscape of primary care, emphasising the support structures necessary for effective practice management and the integration of personalised care. As the healthcare environment continues to transform, staying informed about current and future trends is crucial for optimising patient care and ensuring the success of primary care networks (PCNs).
This Navigating Practice Partnerships & Safety Standards in Primary Care web workshop is designed to provide you with the essential knowledge and skills to effectively manage and enhance the operations of primary care practices. As the healthcare landscape evolves, it is crucial for primary care providers to stay informed and adept at handling both administrative and safety-related aspects to ensure optimal patient care and practice efficiency.
