The PMA Primary Care Management Programme designed to help aspiring and new Practice Managers covers all the key areas that need to be addressed when working within a busy and successful practice. We focus on the issues that regularly arise in practice.

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By registering for this programme, you will automatically be enrolled onto all 15 workshops. As this is a rolling programme, you can start at any time.

The Future of Primary Care– 1st September, 9:30 – 11:30

Demand for Access– 9th September, 9:30am-11:30am

Personal Development– 17th September, 2pm-4pm

Leadership & Change Management– 24th September, 2pm-4pm

Care Navigation/ Active Signposting– 30th September, 9:30am-12:30pm

Introduction to Practice Management– 6th October, 9:30am-11:30am

Managing Practice Finances- 21st October, 9:30am-12:30pm

Customer & Conflict Management- 22nd October, 1pm-4pm

HR & Employment Law– 27th October, 9:30am-12:30pm

Correspondence Management & Workflow Optimisation– 4thNovember, 1pm-3pm

Succession Planning & Workforce Retention– 12th November, 9:30am-11:30am

CQC– 17th November, 1pm-4pm

Digital Transformation: IT & e-services– 25th November, 9:30am-11:30am

QOF– 21st July, 1pm-4pm

Navigating Practice Partnerships & Safety Standards in Primary Care– 28th July, 9:30am-11:30am

Priced at £1200.00 per person for the entire programme (£80 per session)

After registering, you will receive a confirmation email containing payment details and joining instructions.

The PCMP programme is a rolling programme which started in September 2024.

New dates are constantly added so participants can complete all 15 workshops, should they wish, and can start the programme at a point of their choosing.

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  • Duration: 15 sessions – 2 or 3 hours/session

  • Location: Online

Get in touch

Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email enquiries@pma-uk.org

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

Get in touch

Join our vibrant community of over 50,000 today and benefit from our services

As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect you in your role. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK