This session has been designed to equip healthcare professionals, IT staff, and administrative personnel in General Practice with the knowledge and tools necessary to protect their practices from cyber threats, ensure patient data confidentiality, and comply with regulatory requirements.
Leaders face the challenging task of engaging, inspiring and motivating a diverse team with varying personality types. Understanding and identifying these personality types allows leaders to engage, inspire, and motivate individuals effectively, fostering an environment where everyone can perform at their natural best. This is a critical leadership skill that contributes to the overall success of a Practice team or Primary Care Network (PCN) group.
In today's fast-paced and ever-evolving organisational landscape, groups and teams often lack clear aims, plans or agreed boundaries for working effectively together. Exploring how to create clarity of a shared strategic direction, clear plans and responsibilities, and clarity of the required behaviours that form the desired reputation for a team and patients has never been more essential. The final part of the jigsaw is to inspire and engage teams with clear and impactful communication.
Research indicates that a staggering 82% of leaders experience imposter syndrome, characterised by feelings of unworthiness and self-doubt regarding their success and achievements. This psychological phenomenon often leads to low confidence and manifests in behaviours such as perfectionism, micro-management, and constant comparisons with others. By delving into the underlying role of the ego in driving these behaviours and applying targeted techniques, leaders can overcome imposter syndrome and perform at their natural best.
This CQC Fundamentals training session has been designed for administrative staff. This 2-hour session is aimed at providing delegates with essential knowledge about the Care Quality Commission (CQC), its assessment process, and how they can contribute to ensuring compliance and quality within their organisation.
This CQC Fundamentals training session has been designed specifically for nurses. This 2-hour training session is designed to equip nurses with essential knowledge and practical skills to meet and exceed Care Quality Commission (CQC) standards.
This CQC Fundamentals training session has been designed specifically for pharmacists and clinical leads. This 2-hour training session has been developed to empower healthcare professionals with the essential knowledge and practical skills required to meet and exceed the Care Quality Commission (CQC) standards.
Imagine a service in which it’s easier to get to see your doctor or nurse and you get to spend around 45 mins with them in an informal setting. The key objective of Group Consultations is to help patients access the right care at the earliest opportunity. There are numerous drivers for this patient centred approach and outcomes will include a more streamlined GP workload, improving efficiencies in terms of access to services and patient satisfaction. It will achieve this by releasing valuable GP time and resources.
This workshop is for NHS staff who are Practice or Admin Managers in Primary care who want to improve their operational delivery. During the workshop, delegates will learn at how to identify barriers in their job, improve the current practices, processes and tasks, understand how to monitor and log performance and how to overcome challenges.
This comprehensive 3.5-hour web workshop is designed for senior general practice staff and managers. It focuses on optimising workforce skills to meet the escalating demand in healthcare settings. Participants will acquire practical knowledge and tools to evaluate and utilise their current skill mixes more effectively, thereby enhancing overall practice efficiency.
