SPACER
PMA’s web workshops are available on scheduled dates and are open to all primary care staff across the UK. Delivered as interactive online sessions, these workshops are part of the Primary Care Management Programme and can be booked as a complete series or as standalone sessions to suit your development needs.
Each online workshop lasts for either 2 or 3 hours, offering staff access to engaging, practice-focused training. You can book these sessions directly for a tailored learning experience.
You can book each session for £85.00 per person by selecting the workshop/s you’re interested in to access the booking link.
If you’d like to book the full programme, please select the Primary Care Management Programme listed below.
The web workshops can be accessed from any device and are delivered LIVE by our facilitators. Delegates can interact and engage during the sessions via polls, direct interaction and by posting questions through the system. The presentation slides and handouts will be emailed ahead of each session to allow delegates to print the exercises that will be an integral component of the web workshop format. You can, of course, also keep these for reference.
The PMA team will be on hand and online during the session to help and assist delegates with any technical issues and to ensure that they can log on to the system.
After the web workshop, delegates will be asked to complete a short feedback survey on the session and everyone attending the session will receive a PMA Certificate of Attendance.
Features
PMA use MS Teams to host our web workshops. It provides secure access for NHS staff and provides delegates with the right training environment to engage with our facilitator. All attendees will be muted through the session to limit interruptions and any background noise but will be able to engage by raising a virtual hand to ask questions at any time. We can post questions to our delegates via interactive polls, use whiteboards to illustrate topics and will unmute attendees to ask questions. Numbers will be limited to ensure there is an opportunity for everybody to engage.
Benefits
Learn anywhere – you are able to access our web workshops from any location i.e. practice, home, office, or elsewhere via a laptop, PC or smartphone as long as they have internet access.
PMA will award those attending any six PMA web workshops with the prestigious PMA Excellence in Practice Management Certificate.
CQC Inspection Framework Virtual Workshop | 17th November, 1pm-4pm
This three-hour web workshop will look at the CQC Inspection processes and how to deal with them. We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework.
Digital Transformation: IT & e-Services Virtual Workshop | Wednesday, 25th November 2026
The key objective of this workshop is for non-clinical staff to understand the advantages of a digitally transformative practice. This session includes an in depth look at all those online resources available within practice to streamline access to healthcare for patients and streamline workload for a more efficient practice.
The Future of Primary Care Virtual Workshop | Wednesday, 16th December 2026
The Future of Primary Care web workshop programme is designed to provide a comprehensive overview of the evolving landscape of primary care, emphasising the support structures necessary for effective practice management and the integration of personalised care. As the healthcare environment continues to transform, staying informed about current and future trends is crucial for optimising patient care and ensuring the success of primary care networks (PCNs).
Navigating Practice Partnerships & Safety Standards in Primary Care Virtual Workshop | Tuesday, 8th December 2026
This Navigating Practice Partnerships & Safety Standards in Primary Care web workshop is designed to provide you with the essential knowledge and skills to effectively manage and enhance the operations of primary care practices. As the healthcare landscape evolves, it is crucial for primary care providers to stay informed and adept at handling both administrative and safety-related aspects to ensure optimal patient care and practice efficiency.
NHS Pensions Update Virtual Workshop | Coming soon
In this two-hour web workshop, NHS Pensions are explained in a user-friendly, interactive way. This web workshop will provide practical guidance to enable participants to map outcomes onto their own practice – across their GPs, GP Partners, Locums and other clinical and non-clinical staff.
CQC Fundamentals for Nurses | Coming soon
This CQC Fundamentals virtual workshop has been tailored specifically for nurses. In today’s healthcare landscape, ensuring high standards of care and compliance with regulatory requirements is crucial. This 2-hour training session is designed to equip nurses with essential knowledge and practical skills to meet and exceed Care Quality Commission (CQC) standards.
CQC Fundamentals for Administration Staff | Coming soon
This CQC Fundamentals virtual workshop has been designed for administrative staff. Their role in supporting compliance and quality care within healthcare practices is vital. This 2-hour session is aimed at providing delegates with essential knowledge about the Care Quality Commission (CQC), its assessment process, and how they can contribute to ensuring compliance and quality within their organisation.
Managing Disputes Between Colleagues in General Practice | Coming soon
This 2-hour workshop focuses on the different types of non-clinical disputes encountered in General Practice, how they manifest, how they can be avoided (or at least handled early in the process), and what to do should this intervention fail to resolve the issues.
Personal Development Virtual Workshop
The Personal Development web workshop programme is designed to provide you with a comprehensive journey aimed at enhancing your personal and professional growth. This programme has been meticulously designed to equip you with essential skills in resilience, wellbeing, time management, teamwork, and confidence-building.
Join our vibrant community of over 50,000 today and benefit from our services
As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect you in your role. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK

