PMA WEBINAR
The impact of Covid-19 on PCNs – the road ahead
Things are starting to settle a little now although there is no room for complacency. We are looking at a very different ‘normal’ when ‘normal’ eventually resumes.
Overview
This PMA webinar included a discussion around the challenges and opportunities for the PCNs during the Covid-19 pandemic. How this period of accelerated change and transformation ‘enabled’ and ‘challenged’ the PCNs in the delivery of patient services. What lessons were learned, what will be taken to the next phase of the PCN evolution and what challenges highlighted.
There was an excellent response to this webinar with many questions asked of our speakers. Much attention was paid to the PCN Workforce Planning Template for 2020/21. We hope this Q&A will provide some answers and guidance on this topic. Click here to read more.
Speakers
Scott McKenzie, MD & Healthcare Consultant, Scott McKenzie Ltd
- Strategic opportunities and impact on PCNs
Tracy Dell, Practice Business Manager, Plane Trees Group Practice, Halifax
- Operational impact on the PCNs, opportunities moving forwards, new job roles in general practice and the changing patient expectations
Gary Hughes, Business Manager, Director, & Facilitator
- Opportunities for the PCNs – and the changing PM leadership role
Objectives
- How PCNs were impacted by the Covid-19 response?
- To what extent has the pandemic tested the effectiveness of the PCN?
- Patient engagement benefits and how will you be able to take these forward?
- What are the longer-term benefits for the accelerated learning….?
- What things are you doing differently?
- What divisions and clash points were exacerbated?
- Any longer-term side effects predicted – staff wellbeing, stress, practice resilience?
- Adapting to the changing landscape of ‘at scale working’
- Key lessons learned
Get in touch
Get in touch
Contact the PMA now
If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email enquiries@pma-uk.org
Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.
Join our vibrant community of over 50,000 today and benefit from our services
As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect you in your role. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK