This 3-hour web workshop will focus on Information Governance, Data Protection and GDPR issues.

There has never been a more important time to ensure that best practice is in place to secure patient and staff data, protect reputation and ensure compliance. A planned and structured approach is required to fully understand the necessary changes for both systems and user behaviour. And a good understanding of Information Governance and Data Protection is pivotal to the GDPR compliance of the practice.

The programme will be facilitated by experts in both Information Governance and Primary and will be very interactive.

You will need to understand what is considered personal data and the responsibility the use and sharing of it brings. Learning how oversee a good safe practice where effective management of information can assist in the provision of good quality care and be a cornerstone of good governance, it will help in understanding the need to incorporate data protection into day to day practice and planning.

Understanding the changes that the new regulations bring and preparing for them gives a great opportunity for us all to refresh our knowledge and understanding confidentiality, integrity and availability of data. In an age where our patient’s confidence and trust is ever more put under strain, understanding an individuals rights including access to their own information helps to build positive relationships.

This workshop is designed to present what we all need to do to maintain good safe information practice and what is needed to comply with our responsibilities under data protection.  Helping to understand common data security risks, frequent errors and their impact. The identification and reporting of incidents and near misses and bringing good practices to the workplace.

Register for the 22nd March 2023 workshop


The session will provide understanding and knowledge of;

  • The principles and terminology of information governance and General Data Protection Regulation.
  • Basic data security principles.
  • The importance and effect of data security and good information governance to patient/service user care and confidence.
  • That law and national guidance requires personal information to be protected.
  • Your responsibilities when using personal information.
  • Some of the most common data security risks, frequent errors and their impact.
  • How to identify and report incidents and near misses.
  • The need, and how to incorporate good practice into working practice.


Introduction and Welcome

  • What is Information Governance?
  • What are our challenges?
Information governance

  • What is Data protection to us?
  • Who is responsible for it?
  • Data processing
  • Why is Data Security important in Health and Care?
  • Safe Data Safe Care
Data Protection & GDPR

  • Data Protection – GDPR
  • The role of the DPO
  • Communication
  • Individuals rights
  • Subject access
Confidentiality and Data Quality

  • Confidentiality, Integrity, Availability
  • Types of information
  • The Value of Information
  • Confidentiality
  • Record keeping – Good practice
Information security and Breaches

  • Avoiding threats and high-risk situations
  • Breaches
  • Monitoring and assurance
  • Date: 22nd March 2023

  • Time: 1pm – 4pm

Get in touch

Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

Get in touch

Join our vibrant community of over 50,000 today and benefit from our services

As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

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