This module focuses on the Business Risks and Governance issues that regularly arise in medical practice, they are often difficult to deal with.

We will focus on how to create competitive, collaborative and commercial advantage for the GP Practice through an understanding of the Risks and Governance issues relevant to General Practice.  The module will be delivered as an interactive session with practical guidance to enabling participants to map the techniques onto their own risk and governance profile for their practice.

The Tips on managing risk provide useful guidance to enable participants to understand and mitigate the governance requirements, liabilities and risks within General Practice.  Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues

At the PMA we pride ourselves on the understanding that one size doesn’t fit all and – therefore, we have various formats of our workshops and can adapt any programme / agenda to suit your local needs and necessaries – so, please get in touch to discuss your requirements.

Get in touch

Outcomes of the workshop

Participants will improve their understanding of the Risk and Governance responsibilities.  The module will demonstrate how adopting industry-practiced due diligence techniques will help to mitigate risks and will also help with all aspects of practice governance and compliance.

Workshop Agenda

Please note that the below overview is a full day equivalent.

Session One

Introduction and Welcome – Overview of the Programme & Objectives
What is a risk and Open Forum – identifying your challenges

  • What do we need to comply with?
  • What keeps us awake?
Your Business your Risks

  • Know your story
  • Assurance of Risk
  • An integrated approach
  • Building a culture for Compliance
Understanding the Risks

  • What common risks exist?
  • What do we already do?
Risk Identification, assessment and management

  • Well led, well fed
  • Organisational design for Quality and safety
  • Systems monitoring
  • Stakeholder feedback
  • Identify and categorise the risks
  • Analyze and assess the risks, their importance and impact
  • Evaluate and prioritize risks by applying a rating system to help treat the risks
  • Treatment to avoid, transfer, accept or reduce impact of the risks.
  • Monitor and Review by regular audit of risk management plan
  • Plan Do Check Act (PDCA)
  • Report writing
Risk Registers and assurance

  • Aggregation of information
  • Communicating the Risk
  • Assurance
Q & A – Summary

Session Two

Governance across the Practice

  • Safe?
  • Effective?
  • Caring?
  • Responsive to people’s needs?
  • Well-led?
  • CQC – Fundamental Standards
  • and other Health Sector requirements
Information Governance and GDPR

  • Understanding your data assets
  • Understand the data protection law
  • ICO 12-step approach
  • Lawful and secure data
  • Cyber Security & Security Protection
  • Data breaches
  • Caldicott and confidentiality
Open Forum – Questions & Discussions

Session Three

Reflective session – Open Forum

Reflection and open discussion of challenges or concerns

Get in touch

Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

Get in touch

Join our vibrant community of over 50,000 today and benefit from our services

As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

Join PMA