This programme focuses on issues that regularly arise in medical practice; they are often difficult to deal with. We will cover what can trigger stress, and how to build resilience into your practice, in an interactive way with practical guidance to enable participants to manage more effectively their human resource.

The workshop will focus on developing personal and professional resilient behaviours, to ensure employee engagement and wellbeing. We will give participants new techniques for greater efficiency, effectiveness, and emotional balance during periods of stress and accelerated change.

Delegates will explore new approaches for improving health, increased creativity, resilience, flexibility and coherence both personally and professionally and will start to develop skills and strategies for preventing stress and burnout, both in personal and professional situations and in helping and supporting others. The workshop will be delivered as a virtual session with practical guidance to enable participants to map the techniques and outcomes onto their practice.

Participants will improve their understanding of staff employee engagement, wellbeing and building resilience in the practice. They will also gain an insight into human resource management.

At the PMA we pride ourselves on the understanding that one size doesn’t fit all and – therefore, we have various formats of our workshops and can adapt any programme / agenda to suit your local needs and necessaries – so, please get in touch to discuss your requirements.

Who should attend?

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.
  • Doctors

  • Nurses

  • Practice Managers

  • Healthcare Professionals

Workshop Outcomes

  • To explore and understand the managers’ role and responsibilities in ensuring a healthy and productive working environment.
  • To understand what we mean by resilience and the links between stress, resilience, and performance.
  • To consider the characteristics of resilience and what can be done to build resilience through times of uncertainty and ambiguity (for both leaders and their team members)
  • To understand how to address both the practical challenges and emotional responses to change
  • Look at how to manage resistance to change and consider what happens if it isn’t managed well
  • Introduce some tools and techniques to help us manage resilience in ourselves and others

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

Session One

Introduction and Welcome

  • PMA Programme
  • Aims and Objectives
  • Introductions and your challenges
The 4-step resilience process: Step one – Stress

  • What is stress, and why do we get stressed?
  • Key drivers of stress at work
  • Understand our personal triggers to stress in the workplace.
  • Explore our strengths to manage stress and build resilience.
The 4-step resilience process: Step two – Psychological Needs

  • What is Psychological Safety (needs)?
  • Psychological safety survey
  • Psychological needs
  • Managers role
BREAK
Session Two

The 4-step resilience process: Step three – Change

  • Change – 4-steps to manage change effectively
  • Explore the human reaction to change.
  • Understand the Emotional reaction to change (Kubler-Ross)
  • Relate change skills to your challenges.
The 4-step resilience process: Step four – Resilience

  • What is resilience?
  • What have you discovered about your resilience across the last 2 years?
  • Resilience – do we have a choice or is it always a ‘Drama’?
  • Building individual resilience skills – our ‘Resilience balance sheet’
Key learnings

  • What is your key learning; how does it support your challenge?
  • What will you do differently to build individual and team resilience?
Close
Get in touch

Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email enquiries@pma-uk.org

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

Get in touch

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