The voluntary Quality and Outcomes Framework (QOF) annual reward and incentive programme is for all GP surgeries in England, it has been introduced to improve the quality of care patients are given.

This is done by rewarding practices for the quality of care they provide to their patients, based on a number of indicators across a range of key areas of clinical care and public health.

This web workshop will give an introduction to QOF, what it does and why it is important. Delegates will learn how it works, the indicators, how this is calculated and how they should record the data to understand the QOF process fully.

At the PMA we pride ourselves on the understanding that one size doesn’t fit all and – therefore, we have various formats of our workshops and can adapt any programme / agenda to suit your local needs and necessaries – so, please get in touch to discuss your requirements.

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Aims & Objectives:

By the end of the web workshop delegates will be able to:

  • Know and understand QOF and how it can be beneficial to them and their practice.
  • Understand the indicators, how they will be record their data and how rewards are calculated.
  • They will learn about Personalised Care Adjustments, and what applies to their practice.

Guidance notes and will be provided to support this workshop and certificates of attendance are awarded after the workshop.

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

Welcome and Introduction 
Introduction to Quality and Outcomes Framework (QOF)

  • What is QOF?
  • QOF Framework
  • How QOF works
  • Indicators Definitions & Thresholds
  • Personalised Care Adjustments
  • Challenges in using QOF Data
  • Highlights
Measurements and Calculations: all you need to know

  • Process Flow of Reward Payments
  • QOF Reward: Data Extraction & Scoring
Reward: Payment Methods

  • Aspiration Payments
  • Achievement Payment Calculation
Recording information and the business rules

  • Data collection for QOF
  • QMAS
Action Planning – Group work
Final summary & Q&A
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Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

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