Primary care networks enable the provision of proactive, accessible, coordinated and more integrated primary and community care improving outcomes for patients. They are formed around natural communities based on GP-registered lists, often serving populations of around 30,000 to 50,000. Networks are small enough to still provide the personal care valued by both patients and GPs, but large enough to have an impact through deeper collaboration between practices and others in the local health (community and primary care) and local social care systems and the voluntary sector.

Since April 2019, individual GP practices have been able to establish or join PCNs. A DES (directed enhanced service) supports the development of PCNs and covers a number of areas, including funding for the provision of additional workforce roles (ARRS roles that are increasing year on year) and services that the PCN will be required to provide.

They provide a platform for providers of care to be sustainable in the longer term. The PCNs allow for the retention of what constitutes the very best of how general practice and wider primary care currently operates, retaining and building on the national GMS contract and the partnership models in place while finding improved ways to deliver care that offer tangible benefits and improvements to patients, clinicians and the wider primary care team with the local population being the main driver for changes within services. Individual practices joining the network will retain their GMS or PMS contract, with the PCN DES being a contract to be delivered across the PCN in a collaborative fashion understanding that many practices have already been working collaboratively, sometimes as part of informal networks, on their own initiative.

At the PMA we pride ourselves on the understanding that one size doesn’t fit all and – therefore, we have various formats of our workshops and can adapt any programme / agenda to suit your local needs and necessaries – so, please get in touch to discuss your requirements.

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Who should attend?

  • Practice Managers
  • GPs
  • Business Managers


This web workshop will provide an update on the Primary Care Network DES and the delivery requirements within and also provide useful templates for the evaluation of PCN services. Delegates will be encouraged to share challenges, issues and concerns they may have – our facilitator will also share their experiences.

A workbook and guidance notes will be provided to support this web workshop – and delegates will receive a useful summary of the day with further notes on the key messages of the day. Certificates of attendance are awarded after the workshop.

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

Session One
Introduction and welcome

  • Programme
  • Objectives
Local and national PCN update

  • Benefits to patients
  • Additional PCN roles available through the ARRS scheme
  • Local achievements to date and highlighting future achievements
Maintaining sustainable networks – PCN development journey

  • Maintaining relationships
  • Shared health models
  • Integration and collaboration
Principles of an effective network

  • Creating the shared vision and horizon scanning for the future
  • Rules of engagement
  • Continuing stakeholder engagement
  • Peer working
  • Sharing knowledge and experience
PCN structures and adapting operating models  

  • Limited company
  • Status
  • Federation support/management
  • Cross-pollination of PCNs/mergers
ICS/ICB collaboration

    • What is an ICS and how do they collaborate with a PCN?
    • Transition to new care models
    • NHS England
    • How are integrated care systems and partnerships developing?
Summary and Q&As
Session Two
Introduction and recap from the previous session
PCN Funding

  • Funding streams
  • To individual practices
  • Extended hours (PCN level from Oct 2022)
  • Investment
  • Workforce
  • Covid vaccination programme
Employee issues

  • Shared resources
  • Employee liabilities
  • Pensions
  • VAT
  • Training, development and supervision
  • Recruitment and retention
Building resilience – Creating a healthy and productive environment

  • Resilience in your own team
  • Practice some concepts that help:
    • Start with the end in mind
    • Circle of influence/concern
    • Limiting beliefs
  • What else do I/we need to do to create a supportive environment?
  • What’s within my control? If not, what else can I do?
PCN Infrastructure – adapting and building on current strengths

  • Estates management
  • Business leadership & workforce
  • IT & Technology – Systems standardisation and interoperability
  • Workflow optimisation
  • Map each PCN ingredient – estate, workforce
Action planning

Local perspective – team/table discussion session to determine how we move forward

  • Develop a shared vision
  • Developing relationships with community teams, social care, voluntary sector, acute providers
  • Speaking with one voice
  • Representation at ICS/ICP.
  • Communicating and cascading information through PCNs
  • Engaging the wider workforce
  • Engaging with patients and the public
Open forum – what next?
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The PMA delivers a range of Workshops

If you would like information about workshop dates or would like to develop a specific programme or host this workshop, please call 0330 111 6459 or email

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