The following programme, one of the PMA ‘Excellence in….’ series acknowledges that the Human Resource role varies enormously in scope and responsibility within primary care and the healthcare sector. As such, we have split the programme into Sections and highlighted the difference between Transactional HR – the day-to-day employment processes and interactions which are the nuts and bolts of workforce management, and the more strategic responsibilities sometimes referred to as Transformational or Strategic HR which work towards long term goals and managing change.

The programme consists of 7 modules each made up of a varying number of units – 25 in total.

Following the introductory first module, which clarifies what the role entails, all further modules can stand alone and be studied in any sequence to suit the needs of the individual. Each unit includes a variety of resources and signposting to other sources which may prove helpful, including a number from NHS England and Improvement.

The 7 modules making up this comprehensive programme are all available and provide excellent value for money.

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Section One: Transactional HR

Section Two:  Right People, Right Skills, Right Place

Section Three: HR and Primary Care of the future

This programme will include a variety of activities and reflections to embed your learning and there will be the opportunity to create a portfolio of activities and resources to support your CPD.

If you would like to know more, please contact the PMA Team at or phone 0330 111 6459 and we will be happy to speak to you in more detail about how the PMA e-Learning Programme can benefit you.

  • Only £495

  • Duration: Flexible – estimated 50 hours learning time

  • Location: Online/blended learning

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If you have registered for an e-learning course before, please use your existing login. New users will need to select Create new account on the learning platform homepage and follow the on-screen instructions

Who should attend?

All those working or intending to work in Primary Care HR

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If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

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