Performance Management – Grievances/Disciplinary Actions for Managers

This 3-hour web workshop is tailored to equip managers with the essential skills and knowledge in Performance Management, specifically focusing on Grievances and Disciplinary Actions. The programme provides a dynamic and interactive learning experience, incorporating practical guidance to enhance participants’ ability to navigate complex human resource challenges effectively.

Workshop Outcomes

By the end of this workshop, participants will gain a comprehensive understanding of Performance Management principles and acquire practical frameworks for addressing grievances and implementing disciplinary actions. The specific objectives include:

• Comprehend the fundamental components and benefits of Performance Management.
• Navigate employment laws impacting Performance Management.
• Differentiate between misconduct and gross misconduct.
• Conduct Effective Performance Appraisal
• Develop skills in setting expectations and providing regular feedback.
• Handle Grievances Effectively
• Define grievance types and apply steps for correct resolution.
• Understand disciplinary principles and progressive discipline.
• Engage in real-life case studies and group discussions for practical application.
• Identify areas for improvement and set SMART goals.
• Address specific queries and foster knowledge sharing.
• Consolidate knowledge on staff employment, behaviour management, and legal compliance.

This workshop aims to equip participants with practical tools and insights to navigate Performance Management challenges, Grievances, and Disciplinary Actions in their managerial roles.