Leaders face the challenging task of engaging, inspiring and motivating a diverse team with varying personality types. Understanding and identifying these personality types allows leaders to engage, inspire, and motivate individuals effectively, fostering an environment where everyone can perform at their natural best. This is a critical leadership skill that contributes to the overall success of a Practice team or Primary Care Network (PCN) group.

Benefits:

  • Recognising Traits and Actions: Learn a pragmatic approach to identify and understand the characteristics and behaviours of different personality types think, behave and act.
  • Engaging and Influencing: Explore and apply strategies to engage and influence each personality type, developing trust and ensuring buy-in and task completion.
  • Inspiring and Motivating: Discover methods to inspire and motivate each personality type, especially during stressful times. Practice how to apply methods and skills to build resilience and trust within the team.

At the PMA we pride ourselves on the understanding that one size doesn’t fit all and – therefore, we have various formats of our workshops and can adapt any programme / agenda to suit your local needs and necessaries – so, please get in touch to discuss your requirements.

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Who should attend?

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.

  • Doctors

  • Nurses

  • Practice Managers

  • Healthcare Professionals

Workshop Outcomes

Key Outcomes:

  1. Enhanced Self-Awareness: Participants will gain a deeper understanding of their own personality type and leadership style, allowing them to leverage their strengths and address gaps in knowledge.
  2. Improved Team Dynamics: The workshop will equip leaders with the skills to recognise and appreciate the diverse personality types within their team, fostering a more cohesive and collaborative work environment to achieve shared goals.
  3. Effective Communication Strategies: Leaders will learn tailored communication techniques for each personality type, enhancing their ability to convey messages clearly and effectively.
  4. Increased Employee Engagement: By understanding what motivates different personality types, leaders can implement strategies to boost employee engagement and commitment.
  5. Enhanced Conflict Resolution Skills: Participants will learn methods to manage and resolve conflicts that arise from personality differences, promoting a more harmonious workplace.
  6. Boosted Morale and Motivation: Leaders will be able to inspire and motivate teams by addressing individual needs and preferences, leading to higher morale and productivity.
  7. Resilience Building: The workshop will provide tools to help leaders support their team members during stressful times, enhancing overall resilience and trust within the team.
  8. Actionable Leadership Plans: Participant leave with their own action plan outlining specific steps that engage, inspire, and motivate teams based on the insights from the workshop.

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

Understanding Personality Types

Personality types such as Meyers-Briggs (MBTI), DISC or Discover Insights are all broadly based on the work of Carl Jung, and his ‘four archetypes of personality’. To provide you with practical skills, we’ll focus on a pragmatic approach based on recognisable traits that help in leadership scenarios.
Introduction and welcome

  • What is your most challenging personality type to engage or motivate?
  • What makes it most challenging?
  • What would success look like for you?
What are the four personality types? Overview:

  • Red – determined, demanding, driven, action.
  • Yellow – visionary, colourful, sociable, eccentric.
  • Blue – logical, analytical, questioner, reflector.
  • Green – caring, encouraging, empathiser, relational.
    • What is your personality type? (Self-questionnaire)
    • Share a story of why typical.
  • Exploring and identifying typical personality traits further.
  • Who do you recognise – your most challenging individual?
Influencing a typical personality type:

  • Scenario based role-play of how a Green influences a Red.
  • What worked? What didn’t work? What are you learning about differences and diversity?
Engaging and effectively communicating with diverse personality types:

Engagement is delivered by building trust and communicating to reach as many people as possible. It starts with the leader’s behaviour, and how they get the message across with positive framing.

  • Identifying how different personality types prefer to be engaged and communicate with
  • Role-play: Apply the knowledge – ‘Blue’ engaging a ‘Yellow’ Director to gain sign off.
  • What worked? What didn’t work? What are you learning about engaging diverse people?
Inspiring and motivating different or opposite personality types:

You can inspire a team, but you can only motivate individuals. Building effective relationships is critical to this aim so you can identify how to inspire and motivate as many people as possible.

  • Identifying how different personality types prefer to be inspired and motivated
  • Role-play: Apply the knowledge – ‘Red’ inspires and motivates stressed ‘Greens and Blues’
  • What worked? What didn’t work? What are you learning about motivating individuals?
Bringing it all together – typical work-based leadership scenario:

  • Set the scene with a recognised scenario (stressed workforce with multiple demands etc).
  • Group work role-play – designate roles with a script. Set the challenge and timescales.
Summary

  • Working in small groups, review your key learnings and next steps and support needs.
  • Coaching Q&A.
  • Update your action workbook.
Close

Conclusion

Effective leadership involves recognising and adapting to the diverse personality types within a team. By understanding and leveraging the unique strengths of each personality type, leaders can engage, inspire, and motivate their teams to achieve success, especially in challenging times. Building a resilient and trusting team culture is key to navigating the complexities of an organisation.

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Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email enquiries@pma-uk.org

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

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