An intensive 3-hour web workshop which looks at people leadership, team-working models, and provides the practical guidance on how to lead PCN and practice staff.

We will also focus on essential skills that help you become the best leader you can be with a focus on how to adapt your leadership style to deliver results through people.

You will discover how to get maximum performance from your team, exploring motivation, influence and balancing the potential conflicts arising from the needs for both creativity and consistency. We will also explore the cause of, and potential solutions to under-performance.

The core objectives of the workshop, to enable delegates to have:

  • A clear and confident awareness of their preferred leadership style, and how to adapt to a given situation.
  • Understanding a practical approach to team working and building healthy relationships.
  • Practice and apply the knowledge and skills learnt, to develop their own employee’s, colleague’s performance, and wellbeing, as well as the growth or change of the organisation.

At the PMA we pride ourselves on the understanding that one size doesn’t fit all and – therefore, we have various formats of our workshops and can adapt any programme / agenda to suit your local needs and necessaries – so, please get in touch to discuss your requirements.

Get in touch

Who should attend?

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.
  • General Practitioners

  • Practice Managers

  • Senior Practice Nurses

  • GP Administrator Managers

Aims & Objectives:

Develop the understanding and core skills of leading people in Practice.

  • Understand the purpose of leading people within an organisation.
  • Develop the core skills and behaviours of an effective leader of people.
  • Explore how the behaviour of a leader impact on the relationships, and performance of staff.

Pre-reading – ‘The Five Dysfunctions of a Team’ – Patrick Lencioni:  (An overview of Lencioni Five Dysfunctions of a Team)

The module will be delivered as an interactive web workshop session with practical guidance to enable participants to map the techniques and outcomes onto their own practice.

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

Welcome & Introduction to the workshop

  • Setting the scene
  • Programme overview
  • Objectives

Leadership and Teamworking models

  • Experience of best leaders and managers of people
  • Healthy Teams leadership model
  • Tuckman’s stages of teamworking

Leadership styles – preferences and personality

  • Different leadership styles
  • Attitude to control
  • Skills to help develop adaptability.

Leading people – building your toolkit (selected to align to delegate challenges in time allowed)

  • Listening and questioning skills
  • Coaching for performance skills
  • Balancing creativity and control as a leader
  • Motivation skills
  • Influencing skills
  • Managing under-performance

Key learnings and action planning

Wrap up and close

Get in touch

Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

Get in touch

Join our vibrant community of over 50,000 today and benefit from our services

As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

Join PMA