This web workshop will help GPs and Clinicians to analyse and prioritise their own workload, as well as recognise and manage the causes of ‘bad’ time management. The web workshop will explore assertiveness is the capacity to control your working environment to manage time and work performance under pressure. This workshop will enable you to understand your own behavioural styles and those of others and develop achievable techniques for communicating and behaving more assertively.

You will learn how to say ‘no’ without having to change who you are and how to be firm but fair. It requires a degree of planning and a change in behaviour to establish new boundaries and devise a prioritisation grid that helps you define the difference between the things that are important and urgent. Assertiveness also has elements of negotiation skills that enable you to implement the new behaviours and make the desired changes to your working patterns.

At the PMA we pride ourselves on the understanding that one size doesn’t fit all and – therefore, we have various formats of our workshops and can adapt any programme / agenda to suit your local needs and necessaries – so, please get in touch to discuss your requirements.

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Who should attend?

Don’t miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.

  • General Practitioners
  • Practice Managers
  • Senior Practice Nurses
  • GP Administrator Managers

Learning Outcomes

Course Objectives – Management of time, one of our most precious resources, is something that people throughout most organisations struggle with every day. In Primary Care scope and complexity of the clinical roles can exacerbate time pressure; effective control of time is something that is particularly important in a clinical setting, where there are always too many things to do in too little time.

By the end of the workshop delegates will be able to:

  • Understand some of the core principles of effective time management
  • Define how these principles affect those working in clinical settings
  • Effectively analyse and prioritise tasks and work loads
  • Effectively manage appointment time to ensure things start on time, stay on time and stop on time
  • More accurately predict whether a task is possible within time limits
  • Utilise tools and techniques to handle disruptions and people who use up time
  • Communicate with colleagues and patients about workload and time scales
  • Be more effective at getting work and task done within agreed timescales

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

Introduction to the core principles of time management
Time Management in a Clinical Setting – Tips and Techniques
Tools to analyse and prioritise tasks and workload
Communicating with stakeholders, managers and staff
Techniques to handle disruptions
Summary and Q&A
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Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

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As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

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