This CQC Fundamentals training session has been designed for administrative staff. Their role in supporting compliance and quality care within healthcare practices is vital. This 2-hour session is aimed at providing delegates with essential knowledge about the Care Quality Commission (CQC), its assessment process, and how they can contribute to ensuring compliance and quality within their organisation.
This session will provide a comprehensive understanding of the CQC’s purpose, assessment process, and how administrative staff can support compliance. We’ll delve into the key questions asked during inspections, the assessment process, and practical tips on how to assist practices in evidencing compliance. This training aims to empower administrative staff to play a proactive role in maintaining standards and preparing for CQC inspections.
At the PMA we pride ourselves on the understanding that one size doesn’t fit all and – therefore, we have various formats of our workshops and can adapt any programme / agenda to suit your local needs and necessaries – so, please get in touch to discuss your requirements.
Who should attend?
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Administration staff
Workshop Outcomes
This session aims to equip administrative staff with the knowledge and tools necessary to support compliance efforts and contribute to the delivery of high-quality care within their healthcare practices.
Workshop Agenda
Below is an outline of the proposed agenda, if you have any questions please get in touch.
| Introduction and Welcome |
| CQC’s purpose and powers |
| An introduction to the 5 key questions |
| The assessment process |
| Ratings |
| How you help practices to evidence compliance |
| What questions might inspectors ask? |
| Hints and tips |
| Q&A – your questions answered |
| Review of learning objectives and feedback |
| Close |
Contact the PMA now
If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email enquiries@pma-uk.org
Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.
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