This 3-hour web workshop will look at operational management, workforce development and how to work collaboratively across practices and primary care networks as a GP Partner.
We will look at how new processes such as Correspondence Management – that were swiftly adopted during COVID – to enable a more streamlined GP workload.
The module will be delivered with practical guidance to enable participants to map the techniques and outcomes onto their own practice.
Objectives
This session will give delegates the opportunity to reflect on the changes of the last 12 months and understand how new technologies and consultation types, including telephone triage – as an essential patient engagement technique – will continue to impact on traditional work patterns. It will help focus on and enhance current skills and provide delegates with an understanding of delivering care through Document Management.
Programme
| Introduction and Welcome |
| Operational Delivery: overview of the General Practice current daily and weekly processes |
Improving Performance
|
Correspondence Management
|
Telephone Triage
|
| Summary and Q&As |
| Close |
Date: Thursday, 14th September 2023
Time: 9.30am – 12.30pm
Contact the PMA now
If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email enquiries@pma-uk.org
Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.
Join our vibrant community of over 50,000 today and benefit from our services
As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.