PMA Workshops for Clinical Commissioning Groups (CCG) and Health Boards (HB)
Aiming to deliver rapid in-year training to empower and develop practice managers, to develop resilience in general practice and to prepare for more integrated models of working in the future.
For some time now, the PMA have been commissioned to provide bespoke workshops to a growing number of CCGs and HBs across England and Wales. The series of full-day workshops are specifically focused on the business aspects of General Practice. PMs collectively select which sessions best fit local development needs. All workshops are delivered by specialists in these areas and are tailored, as necessary, to accommodate regional differences. As workshops are delivered locally, they are easily accessible presenting good support and networking opportunities for practice managers across the locality.
One of the noticeable features of the workshops has been the level of engagement during all sessions. Over and above the specialist facilitation, one of the real values has been the group interaction. There has been a visible team approach to problem-solving and clear buy-in to the experience and insight already within the groups. The facilitators have honed this collaborative approach which will continue to benefit all practices within CCGs and HBs.
Delegates who complete any six PMA workshops receive an Excellence in Practice Management Certificate awarded by the Institute of Leadership and Management (ILM).
The PMA working with Sunderland CCG
Sunderland CCG have opted to join our scheduled London workshops as they are conveniently local. Feedback from the sessions will be added as they are completed.
Here are is a selection or workshops that were delivered by PMA.
Understanding Accounts, Accounting Systems & the Tax System
The foundation programme for this series of workshops. It focuses on the business management of general practice. Practice accounts and partnership issues are explained in a user-friendly interactive way.
- Enjoyed all of the workshop – excellent day
- Really liked the explanations of accounting systems and what constitutes a robust system
- Great explanation of superannuation & the process involved
- Clear presentations in an easy to understand language
- I had a lot to learn!! Even though I’ve been in the role since 2007.
- It was all explained in language non-accountants could understand
- Very approachable facilitators
- The whole workshop was very informative
- Very interactive day – felt comfortable raising questions throughout
Business Risk and Governance
Understanding risk & governance, liabilities and data management.
Dispute Resolution and Mediation
Building a better business culture.
- Excellent group participation
- Facilitator ensured we understood what was said
- Great knowledge and tips to take away
- Great tips and process
- Extensive content covered
- opportunities to incorporate actual issues encountered in working practice
- Sharing ideas and experiences with peers
- Very relevant
- got me thinking
- Great examples
- Time to relate to our own practices
Staff Employment Issues – HR, Employment Law, Performance Management & Changing Staff Behaviour
Covers employment law in an interactive way providing practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges.
General Practice Property Management
Don’t forget the bricks and mortar!
Health & Safety, Employee Engagement & Wellbeing
This workshop will provide and introductory level of Health and Safety and how this impacts people and will go on to focus on employee engagement and wellbeing.