PMA Workshops for Clinical Commissioning Groups (CCG) and Health Boards (HB)
Aiming to deliver rapid in-year training to empower and develop practice managers, to develop resilience in general practice and to prepare for more integrated models of working in the future.
For some time now, the PMA have been commissioned to provide bespoke workshops to a growing number of CCGs and HBs across England and Wales. The series of full-day workshops are specifically focused on the business aspects of General Practice. PMs collectively select which sessions best fit local development needs. All workshops are delivered by specialists in these areas and are tailored, as necessary, to accommodate regional differences. As workshops are delivered locally, they are easily accessible presenting good support and networking opportunities for practice managers across the locality.
One of the noticeable features of the workshops has been the level of engagement during all sessions. Over and above the specialist facilitation, one of the real values has been the group interaction. There has been a visible team approach to problem-solving and clear buy-in to the experience and insight already within the groups. The facilitators have honed this collaborative approach which will continue to benefit all practices within CCGs and HBs.
Delegates who complete any six PMA workshops receive an Excellence in Practice Management Certificate awarded by the Institute of Leadership and Management (ILM).
The PMA working with Betsi Cadwaladr University Health Board
Very recently, the PMA delivered a workshop to practice managers in Betsi Cadwaladr University Health Board. This workshop was identified as a local development need and was well attended by the local practices.
Here are is a selection or workshops that were delivered by PMA.
Business Risk and Governance
Understanding risk & governance, liabilities and data management
- Finding out that all surgeries are experiencing the same challenges
- We were all able to ask questions and work as a team
- Opportunities to talk and ask questions
- GDPR update
- Knowledge of the facilitator & the group discussions
- Very informative
- Opportunity for discussions