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NHS England has introduced a digital and transformation lead in the ARRS. The PMA Digital and Transformation Lead Apprenticeship has been contextualised to focus on supporting the sustainability of primary care services. You will help the PCN adopt new technology and other initiatives to improve access to care and enable PCN staff to work more effectively. This should result in improved patient access, quality and continuity of care, staff and patient satisfaction, and the efficiency and sustainability of general practice services.

HEE are working with PMA to nationally deliver a bespoke Business Administration apprenticeship that is contextualised to the Patient Tracking List (PTL) /Cancer Care Navigator workforce. It is recognised that these roles are unique in the administrative workforce and therefore require bespoke training. As such, PMA has created a bespoke Business Administration apprenticeship that develops the PTL workforce in a more contextualised way compared to the standard offer.

This web workshop is for Practice Managers, Assistant Practice Managers and Business Managers wanting to understand how to do safer recruitment within General Practice.

This workshop is an overview of the features of the main MS Office Packages. It is a whistlestop tour of useful hints and tips of the top 5 programmes used within MS Office, this includes Word, PowerPoint, Outlook, Excel and Teams. A workshop like this will equip delegates with new knowledge, tools and resources they can take away to look at making processes slicker, review current practice and make efficiency savings all by understanding our technology a little better.

This web workshop focuses on time management, dealing with conflict and aggression, building resilience and progression and succession planning.

The PMA Introduction to Primary Care web workshop programme covers all the key areas that need to be addressed when working within this sector. We focus on the issues that regularly arise in practice.

This apprenticeship covers all things administration, such as communication, organisation, decision-making, interpretation of information and IT skills. This business administration apprenticeship has been contextualised to include clinical coding.

By increasing awareness, developing positive cultural engagement, and understanding the hazards of doing nothing, organisations in general practice will be able to reduce their risk, protect their reputation, and support all staff affected by menopause, whether directly or indirectly.

This 2-hour workshop focuses on the different types of non-clinical disputes encountered in General Practice, how they manifest, how they can be avoided (or at least handled early in the process), and what to do should this intervention fail to resolve the issues.

Coming soon

tbc

We will look at the employment status and what that means for a GP Partner. We will cover partnership law and we will look at the common issues in Partnership Agreements and how to this relates to you.