Personalised Care Planning | FREE webinar with more details coming soon

The Community Health and Wellbeing Worker Apprenticeship is aligned to Personalised Care, Social Prescribing Link Worker, Care Coordinator and Health and Wellbeing Coach. Community health and wellbeing workers are found in different organisations and commissioned by a range of agencies. Over a 12-month period, the focus will be on working in partnership with individuals and their communities to identify and address health and wellbeing needs, improve health, prevent ill-health and reduce inequalities.

Our Social and Digital Media web workshop is about achieving effective social media marketing communications for your practice. This 3-hour virtual workshop will equip you with the knowledge, tools and confidence to understand the core social media platforms, including Facebook, Twitter, LinkedIn, Instagram and YouTube.

This programme focuses on how becoming a more health literate practice can help not only your patients achieve better health outcomes, but also how you as a practice can be more effective, efficient and enhance your reputation.

This face to face workshop has been developed to support front line staff and other health care professionals in General Practice to develop their skills and confidence to better manage disputes, help manage challenging conflict situations and understand zero tolerance.

By increasing awareness, developing positive cultural engagement, and understanding the hazards of doing nothing, organisations in general practice will be able to reduce their risk, protect their reputation, and support all staff affected by menopause, whether directly or indirectly.

Delegates will explore the changing face of the workplace, key facts, and symptoms of menopause, develop skills to manage sensitive conversations and how best to support yourself and colleagues to maintain wellbeing and productivity.

Managing “degraded data” and extracting data from paper records is a recognised and acceptable inheritance, by the receiving practice, however, it can be problematic and resource-heavy. This training will focus on safely managing ‘degraded’ virtual information and reviewing and extracting significant and minor past medical and social histories from paper records.

The session will help you to understand why sustainability matters, then help you to ‘green’ your practice using case studies from primary care and offering tips and tricks for implementing sustainability improvements.

The following programme, one of the PMA ‘Excellence in….’ series acknowledges that the Human Resource role varies enormously in scope and responsibility within primary care and the healthcare sector. As such, we have split the programme into Sections and highlighted the difference between Transactional HR – the day-to-day employment processes and interactions which are the nuts and bolts of workforce management.