Introduction to Primary Care

The PMA Introduction to Primary Care web workshop programme covers all the key areas that need to be addressed when working within this sector. We focus on the issues that regularly arise in practice.

The module will be delivered as an interactive virtual session with practical guidance to enable participants to map all the techniques and outcomes onto their own practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.

Training objectives

To provide information and support for those working in Primary Care to understand the key areas which need to be addressed. These will include:

Working at Scale
Partnerships & Federations
Unlocking and maximising the potential of IT in your Practice
Health and Safety
The future of primary care
Active Signposting, including the ARRS roles
Personalised Care

Workshop Programme

Session One

Welcome and Introduction

Mergers, Partnerships & Federations

Types of contracts
Performer’s List
Partnership agreement
Premises agreement
Revalidation for Clinicians
Insurances
CQC (Care Quality Commission) registration

The future of primary care

What is clinical commissioning?
Working at Scale – PCNs, mergers and federations
Service provision
Stakeholder analysis

Resilience and Wellbeing – Building Resilience

What is resilience – how do we achieve it?
What are our greatest assets?
What motivates people?
Managing your resources – people & time
Wellbeing – best practice
Work-life balance and techniques to achieve it
Stress Management and coping strategies

BREAK

Session Two

IT at the centre

All partners using IT efficiently
E-referral system
Use of IT auditing functions for LES, DES, vaccinations and immunisations
Quality audits for clinical and prescribing data
Use of templates
Read coding – SNOMED
Standard policy for practice coding
Telecoms
Labour saving devices

Health and Safety

Building maintenance and equipment
Supervising contractors on site
Recycling all waste and medication
DEC – Display Energy Certificate
Calibration of medical equipment
PAT testing
Risk assessments
COSHH
Infection control/cleaning schedule
Trained first aiders
Disaster recovery plan/business continuity plan
Fire safety policy
RIDDOR/Accident book

Session Three

Introduction to Signposting

This session will introduce why Signposting is now a recognised tool to meet demand on GP time and how it can increase access. A discussion will explore the benefits, risks and limits of the approach.

What has changed with Active Signposting?

Sources of help patients will be referred to, including:

Roles funded by the ARRS
How to make referrals to allied healthcare professionals and other internal and external agencies and clinical team members e.g., physician associates, paramedics, etc.
How to deal with a red flag issue

Personalised Care

The Comprehensive model of Personalised Care
The Personalised Care roles
- Social Prescriber Link Workers
- Health And Well-being Coaches
- Care Co-ordinators
The value
New ways of working
Long term plan

Discussion forum

Actions and key learnings

Close