This is the foundation workshop to the PMA programme – a series focused on the business management of general practice – where practice finances and accounting systems are explained in a user-friendly, interactive way.

This workshop delves into the CQC assessment process, equipping participants with effective strategies to navigate it successfully. Our focus is on fostering a culture of engagement within GP Practices by enhancing understanding of the CQC assessment framework. This session is meticulously updated to integrate the latest 2023 CQC guidelines, indicating a gradual transition toward revised assessment methodologies.

This programme focuses on issues that regularly arise in medical practice, they are often difficult to deal with concerning the critical human resource. We will cover employment law with practical guidance to enable participants to manage more effectively their human resource and deal with staffing challenges.

This three-hour virtual workshop has been developed to support front-line staff and other health care professionals in General Practice to develop their skills and confidence to provide excellence in customer service and to better manage disputes and to help manage challenging conflict situations experienced in practice.

In this two-hour web workshop, NHS Pensions are explained in a user-friendly, interactive way. This web workshop will provide practical guidance to enable participants to map outcomes onto their own practice – across their GPs, GP Partners, Locums and other clinical and non-clinical staff. 

This three-hour web workshop focused on managing practice finances will take a look at practice accounting systems, superannuation, understanding your accounts and cashflow forecasting.
Practical guidance will be given to enable participants to map the techniques and outcomes onto their own practice.

This three-hour web workshop will look at the CQC Inspection processes and how to deal with them.  We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework. 

The Developing the Role of a Prescription Clerk three-hour web workshop is aimed at practice managers, receptionists and administrative staff with background knowledge and experience of Medicines Management within General Practice.

Coming soon

tbc

This 2-hour web workshop explains NHS Pensions in a user-friendly, interactive way. The session will provide practical guidance to enable participants to map outcomes as a GP Partner.

Coming soon

tbc

This 3-hour web workshop is designed to help GP Partners develop a full understanding of property and estate management including lease management and notional rent, and the issues that arise for partners.