Correspondence Management & Workflow Optimisation 

This workshop will explore how effective correspondence management can improve efficiency, reduce risk, and support the day-to-day demands of general practice. Participants will learn about best practice, workflow optimisation, and the importance of managing clinical correspondence accurately and consistently.

The session will cover key processes, including understanding medical terminology, coding and filing documents, actioning correspondence appropriately, and meeting audit and reporting requirements. It will also explore practical ways to plan and implement effective correspondence management processes within a practice.

Objective:

Participants will develop a better understanding of how to manage correspondence safely and efficiently. They will gain practical knowledge of workflow processes, risk management, and best practice, helping to improve efficiency, maintain accurate records, and support the effective running of general practice.

Date: 4th November

Timing: 1pm – 3pm

£85.00 per person

After registering, you will receive a confirmation email and joining instructions.

Register for the workshop here