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This CQC Fundamentals training session has been designed for administrative staff. This 2-hour session is aimed at providing delegates with essential knowledge about the Care Quality Commission (CQC), its assessment process, and how they can contribute to ensuring compliance and quality within their organisation.

This CQC Fundamentals training session has been designed specifically for nurses. This 2-hour training session is designed to equip nurses with essential knowledge and practical skills to meet and exceed Care Quality Commission (CQC) standards.

This CQC Fundamentals training session has been designed specifically for pharmacists and clinical leads. This 2-hour training session has been developed to empower healthcare professionals with the essential knowledge and practical skills required to meet and exceed the Care Quality Commission (CQC) standards.

Leaders face the challenging task of engaging, inspiring and motivating a diverse team with varying personality types. Understanding and identifying these personality types allows leaders to engage, inspire, and motivate individuals effectively, fostering an environment where everyone can perform at their natural best. This is a critical leadership skill that contributes to the overall success of a Practice team or Primary Care Network (PCN) group.

In today’s fast-paced and ever-evolving organisational landscape, groups and teams often lack clear aims, plans or agreed boundaries for working effectively together. Exploring how to create clarity of a shared strategic direction, clear plans and responsibilities, and clarity of the required behaviours that form the desired reputation for a team and patients has never been more essential. The final part of the jigsaw is to inspire and engage teams with clear and impactful communication.

Research indicates that a staggering 82% of leaders experience imposter syndrome, characterised by feelings of unworthiness and self-doubt regarding their success and achievements. This psychological phenomenon often leads to low confidence and manifests in behaviours such as perfectionism, micro-management, and constant comparisons with others. By delving into the underlying role of the ego in driving these behaviours and applying targeted techniques, leaders can overcome imposter syndrome and perform at their natural best.

This session has been designed to equip healthcare professionals, IT staff, and administrative personnel in General Practice with the knowledge and tools necessary to protect their practices from cyber threats, ensure patient data confidentiality, and comply with regulatory requirements.

The PMA Primary Care Management Programme is designed to help aspiring and new Practice Managers cover all the key areas that need to be addressed when working within a busy and successful practice. We focus on the issues that regularly arise in practice.

An intensive web workshop that looks at people leadership, team-working models, and provides practical guidance on how to lead PCN and practice staff. We will also focus on essential skills that help you become the best leader you can be with a focus on how to adapt your leadership style to deliver results through people.

This 2-hour workshop has been designed to empower IPC leads, nurses, HCAs, managers, and other clinical staff working in primary care. This workshop addresses critical aspects of IPC, ensuring participants are well-equipped to handle challenges in infection prevention and control within their respective roles.