CQC Fundamentals for Administration Staff

This CQC Fundamentals training session has been designed for administrative staff. Their role in supporting compliance and quality care within healthcare practices is vital. This 2-hour session is aimed at providing delegates with essential knowledge about the Care Quality Commission (CQC), its assessment process, and how they can contribute to ensuring compliance and quality within their organisation.

This session will provide a comprehensive understanding of the CQC’s purpose, assessment process, and how administrative staff can support compliance. We’ll delve into the key questions asked during inspections, the assessment process, and practical tips on how to assist practices in evidencing compliance. This training aims to empower administrative staff to play a proactive role in maintaining standards and preparing for CQC inspections.

  • Administration staff

Workshop Outcomes

This session aims to equip administrative staff with the knowledge and tools necessary to support compliance efforts and contribute to the delivery of high-quality care within their healthcare practices.

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

 Introduction and Welcome
CQC’s purpose and powers
An introduction to the 5 key questions
The assessment process
Ratings
How you help practices to evidence compliance
What questions might inspectors ask?
Hints and tips
Q&A – your questions answered
Review of learning objectives and feedback
Close