This three-hour web workshop will look at the CQC Inspection processes and how to deal with them. We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework.
PMA Workshop
This three-hour session will give an introduction to QOF, what it does and why it is important. Delegates will learn how it works, the indicators, how this is calculated and how they will be assessed to understand the QOF process fully.
This two-hour web workshop has been designed specifically for non-clinical managers in primary care. In today’s dynamic healthcare landscape, ensuring the continuity of leadership and retaining a skilled workforce is paramount to the success of practices. This interactive workshop will equip you with the knowledge and tools to excel in these critical areas.
This three-hour web workshop focuses on issues that regularly arise in medical practice, they are often difficult to deal with concerning the critical human resource. We will cover employment law with practical guidance to enable participants to manage more effectively their human resources and deal with staffing challenges.
The Future of Primary Care web workshop programme is designed to provide a comprehensive overview of the evolving landscape of primary care, emphasising the support structures necessary for effective practice management and the integration of personalised care. As the healthcare environment continues to transform, staying informed about current and future trends is crucial for optimising patient care and ensuring the success of primary care networks (PCNs).
This three-hour PMA web workshop session is to provide training on Active Signposting (AS) in order to help patients access the right care at the earliest opportunity. AS is a new system of ‘triage’ carried out at the first point of contact with the GP Practice by non-clinical staff under the direction of the clinical team.
Welcome to the Leadership & Change Management Training Programme workshop designed to equip leaders with the skills and knowledge needed to drive organisational success and navigate the complexities of change. Throughout this workshop, participants will explore various aspects of leadership, from motivating teams to managing difficult conversations, and learn how to implement effective change management strategies.
The Personal Development web workshop programme is designed to provide you with a comprehensive journey aimed at enhancing your personal and professional growth. This programme has been meticulously designed to equip you with essential skills in resilience, wellbeing, time management, teamwork, and confidence-building.
This workshop will equip healthcare staff with the communication skills necessary to initiate and navigate sensitive end-of-life conversations with patients and their families. It will emphasise a patient-centred approach that respects patient preferences, values, and goals, beyond a ‘Do Not Attempt Cardiopulmonary Resuscitation’ (DNACPR) discussion. Participants will also learn how to identify patients within the last 12 months of life and recognise end-of-life signs and symptoms.
We all have a preferred leadership style that gets us results in normal situations. However, when under stress, we over-use the same style, and fail to adapt to the situational needs of an organisation or a team. Understanding Emotional Intelligent leadership styles, how to read a situation, then adapt your style is a key leaders’ skill to consistently delivering results and building a culture of high performance.
