Stress Management, Resilience & Wellbeing

This programme focuses on issues that regularly arise in medical practice, they are often difficult to deal with. We will cover how manage stress and build resilience into your practice, in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges. The web workshop will focus on developing personal and professional behaviours, to ensure employee engagement and wellbeing. The web workshop will give participants new techniques for greater efficiency, effectiveness and emotional balance during periods of stress and accelerated change.

Delegates will explore new approaches for improving health, increased creativity, resilience, flexibility and coherence both personally and professionally and will start to develop skills and strategies for reducing and preventing stress and burnout, both in personal and professional situations and in helping and supporting others. The workshop will be delivered as a virtual session with practical guidance to enable participants to map the techniques and outcomes onto their own practice.

Participants will improve their understanding of staff employee engagement, wellbeing and building resilience in the practice and will receive frameworks for managing staff behaviour. They will also gain an insight into human resource management.

Outcomes of the workshop

To explore and understand the managers’ role and responsibilities in ensuring a healthy and productive working environment.
To understand what we mean by resilience and the links between resilience and performance.
To consider the characteristics of resilience and what can be done to build resilience through times of uncertainty and ambiguity (for both leaders and for their team members).
To understand how to address both the practical challenges and emotional responses to change.
Look at how to manage resistance to change and consider what happens if it isn’t managed well.
Introduce some tools and techniques to help us to manage resilience in ourselves and others.

Workshop Agenda

Please note that the below overview is a full day equivalent.

Workshop One

	Introduction and Welcome Programme Objectives
	Key Steps: The 4-step reliance process: Resilience Aims and Objectives What is resilience? What is your “well of resilience energy”? Building resilience Building rapid resilience – step-by-step
	Key Steps: The 4-step reliance process: Stress Aims and Objectives What is stress? Common external causes of stress Common internal causes of stress
	Q & A – Summary
	Finish

Workshop Two

	Introduction and Recap from the previous session
	The 4-step reliance process: Psychological needs Aims and Objectives Psychological safety survey High productivity – Psychological safety
	The 4-step reliance process: Change Aims and Objectives Change – how does it impact stress? The Kuber-Ross change curve Managing change – Kotter’s key steps
	Managers role and opportunities to impact resilience Manager’s role – impact on team’s resilience? The Drama triangle The Empowering dynamic The Loving boot Model
	Q & A – Summary
	Close

Workshop Three

Reflective session – Open Forum

Reflection and open discussion of challenges or concerns

Close