Mandatory Training for Primary Care

This workshop will provide an introductory level of understanding of the Mandatory Training required for Primary Care. The programme will include Health and Safety Awareness (including fire safety, manual handling and infection control) and how this impacts people and the work environment.

There will be focus on information governance and data protection – and the importance of how, why and where data is managed, maintained, stored and secured. The final component of the workshop will look at Safeguarding and Equality, Diversity & Inclusion (EDI) in the workplace.

Doctors
Nurses
Practice Managers
Healthcare Professionals

Workshop Outcomes

The workshop will be delivered as an interactive session with practical guidance to enable participants to map their understanding onto their practice environment. Group work will enable understanding of the topics by interacting with colleagues from other practices.

Part 1: Health & Safety awareness including fire safety & moving & handling
Part 2: Infection control & hand hygiene
Part 3: Information Governance (to include confidentiality awareness)
Part 4: Safeguarding children & adults (& MCA/DoLs)
Part 5: Equality & Diversity Awareness

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

Introduction and Welcome

Part One & Two: Health & Safety, Fire Safety, Infection control & Hand Hygiene

This section will provide an introductory level to Health and Safety and how this impacts people and the work environment this will include fire safety, infection control and hand hygiene.

Health & Safety

Building maintenance & equipment
Supervising contractors on site
Recycling all waste and medication
DEC – Display Energy Certificate
Calibration of medical equipment
PAT testing
Risk assessments
COSHH
Trained first aiders
Disaster recovery plan/business continuity plan
RIDDOR/Accident book

Fire Safety

Fire Safety Policy
Fire Safety – what you need to know.

Infection control

Infection Control
Cleaning schedule
Hand Hygiene

Part 3: Information governance (including confidentiality awareness)

Introduction to Data Protection

What is Data protection?
What are our challenges

Information Governance

What is Data protection to us?
Who is responsible for it?
Why is Data Security important in Health and Care?
Safe Data Safe Care

Data Protection

Data Protection – GDPR
Data Processing
Communication
Individuals’ rights
Subject access requests (SARs)

Confidentiality and Data Quality

Confidentiality, Integrity, Availability
Types of information
The Value of Information
Confidentiality
Record keeping – Good practice

Information security and assurance

Avoiding threats and high-risk situations
Breaches
Monitoring and assurance
Information asset register

BREAK

Part 4: Safeguarding children & adults (& MCA/DoLs)

This Safeguarding section of the workshop will help you to fulfil your safeguarding responsibilities, how to recognise signs of abuse and neglect, how to report concerns, and how to respond to a disclosure. You will:

Understand why safeguarding training is so important for everyone within your organisation.
Have an awareness of which adults and children are most at risk and which factors increase the likelihood of being at risk from harm.
Know more about the different categories of abuse and the potential warning signs.
Understand how to respond appropriately to a disclosure and know what to do next.
Know how to report any concerns that you may have.
Understand what happens in the safeguarding process.

What is safeguarding?

Defining safeguarding
Safeguarding key principles
Who is a vulnerable adult?
Safeguarding children
Why is training important?

The factors that increase the risk of abuse & who commits abuse

What is abuse?
Who commits abuse?
Factors that increase risk
Mental capacity

Types of Abuse

The most common types of abuse and signs that may indicate their occurrence:

Physical
Psychological
Sexual
Neglect and acts of omission
Financial, Discriminatory
Institutional
Modern slavery
Domestic abuse

Reporting Your Concerns – Who you should report your concerns to, when you should report a concern, and the steps you should take after reporting

Your responsibilities
Why don’t some people take action?
Who to report to
If the report isn’t taken seriously
If the concerns are about a professional
When to report a concern
Check existing reports
What to report
After reporting
Recording information

Part 5: Equality & Diversity awareness

Equality, Diversity and Inclusion in the workplace

Introduction to Equality, Diversity and Inclusion
- Understand the terms ‘equality’, ‘diversity’ and ‘inclusion’
- The differences between equality, diversity and inclusion
Benefits of a diverse workforce
Reasonable adjustment obligation for disabled people
Unconscious bias
Legal requirements of EDI
Create and implement an inclusive working environment
ED&I strategy and policy for NCH and the benefits

Q&A

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