Health Coaching for Practitioners to Improve Wellbeing and Lifestyle

This is a comprehensive workshop designed to enhance your proficiency as a health coach within the NHS. Throughout this engaging session, participants will delve into various facets of health coaching, gaining valuable insights and skills essential for effective personalised care.

The workshop commences with introductions and an open forum, encouraging participants to share their objectives, challenges, and concerns. We will explore the concept of personalised care in the NHS, focusing on its implications and the role of health coaching within the broader framework of primary care.

Distinguishing between coaching, social prescribing, mentoring, counselling, and Motivational Interviewing, we’ll emphasise the coaching mindset and key attributes essential for effective health coaching. Participants will gain an understanding of health behaviour change, strengths/asset-based approaches, and the importance of teach-back techniques.

During the session, we’ll tackle practical considerations such as patient referral processes, building trust and rapport, and recognising the limitations of coaching while exploring alternative options. Engage in hands-on exercises to refine coaching techniques, including coaching versus directive language, active and empathetic listening, effective questioning, and motivational interviewing.

The T-GROW model will be thoroughly explained, with participants having the opportunity to practice and receive feedback on each aspect. As we progress, the workshop will cover coaching for specific patient communities and long-term conditions through paired exercises.

Explore the varied environments of health coaching, including face-to-face, phone, and online channels. Practical sessions will address coaching techniques in group settings, ensuring participants gain a versatile skill set.

The workshop will also spotlight the vital role of health coaching in self-management support, emphasising collaboration techniques and professionalism. Discussions on non-judgmental attitudes, equality and diversity, emotional resilience, and confidentiality principles will further enhance your coaching practice.

Doctors
Nurses
Practice Managers
Healthcare Professionals

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

Introduction and Welcome

Open Forum – your course objectives, challenges and concerns

Introduction to Personalised Care in the NHS

The concept and implications of Personalised Care throughout the NHS
Primary Care organisation/developments/context
The Personalised Care hierarchy of patient support – Active Signposting, MECC, Social Prescribing, Health Coaching
The role and purpose of Health Coaching within the NHS
Working within the wider Primary Care clinical and non-clinical team

Introduction to Health Coaching in the NHS

Differences between Coaching, Social Prescribing, mentoring, counselling, MI
The Coaching Mindset
Key attributes of a Health Coach – discussion
Patient Activation and use of the PAM

Health Coaching – Underlying Concepts

Health Behaviour Change
Strengths/Asset-based approaches
Teach-back

BREAK

Working with Patients – Considerations

Patient Referral process and scheme criteria – discussion
Building Trust and Rapport – group exercise
Recognition of limitations of coaching and alternative options

Coaching Techniques

Coaching v Directive language
Active and empathetic listening techniques – pairs skills exercise
Effective Questioning and Motivational Interviewing (OARS) – group exercise
Shared agenda setting
Collaborative goal setting

The T-GROW Model of Coaching

Explanation of the T-GROW model and variations
When to use and considerations – discussion
Pairs skills practice and feedback on each aspect of T-GROW

Putting coaching into practice

Working and coaching practice with a buddy – introductions and practicalities
Selecting and coaching patients for skills practice – knowing limitations
Completion of Reflective Learning logs

LUNCH

Coaching for specific patient communities/long-term conditions

Knowing your patient communities and their engagement culture/preferences
Learning about LTCs and their implications – sources of information
Coaching patients with different LTCs – pairs exercise

Coaching using different environments

Approaches when using face-to-face, phone & online coaching channels – discussion
Coaching techniques in a group setting
Coaching Skills exercise in pairs and groups

BREAK

Self-Management Support

What does self-management support look like?
The role of health coaching in promoting and facilitating self-management
Collaboration techniques, building knowledge, skills, confidence and resilience

Professionalism

Discussion and guidance on professional behaviour, attitudes & attributes:

Demonstrate a non-judgemental and respectful attitude
Act in ways to promote values of equality and diversity
Be emotionally resilient and remain calm under pressure
Manage stress with healthy coping mechanisms
Uphold the principles of confidentiality

Action Planning

Next Steps
- Networking, Active Learning and Reflective Practice opportunities
- Working towards accreditation with a professional coaching body and requirements/support

Q&A – Summary

Close