Johanna at the Grimethorpe Surgery:
Our Learner has massively increased in confidence. Their staff management has improved and they have learned how to mentor staff and be more involved in the running of the practice than before. Our Learner is even more of a support to management than before and staff also report how our Learner has grown in their job.
I completed my EPA for the L3 Team Leader/Supervisor apprenticeship course last week. A couple of weeks ago, I attended an interview for a practice manager position at a surgery 3 x bigger than what I am currently working in. On my way home from the interview, I received a call to say they had been interviewing all day and I was the strongest candidate and was offered the job. I have accepted the position and will be the practice manager of one of the biggest surgeries in SW London. So thank you for everything, I can’t thank you enough for helping me achieve this. This course and yourself have given me the confidence to know that if I put my mind to something, I can achieve it. I never thought at the beginning of this course that I would have applied for a position as a practice manager and the fact that I got the job is amazing. I am so happy to have had you as my tutor as you have been fantastic. You delivered the monthly sessions clearly and always gave me the opportunity to ask questions on anything I was unclear about. As a result, I was able to complete the work you set me.