Project Description

The NHS App was released to the public in late 2018.  It allows patients to book GP appointments, order repeat prescriptions and access a range of other healthcare services.  It is vital that GP practices, their systems, and staff are prepared for using the NHS App.

The PMA has worked closely with NHSX to develop this concise, interactive course, to ensure that your practice workforce is ready to use the App and help your service users understand the functionality and benefits of this App. NHSX funded the development of this as part of their objective to educate and support practice staff.

Please note, this course is free of charge. On completion, the PMA will award a certificate for the attained CPD points.

The course covers:

  • An overview of the App and why it has been developed
  • The registration process
  • How to prepare your practice systems to work with the App
  • How to communicate with your service users
  • A comprehensive set of support and resources


Do you already have a PMA e-learning account?  Click here.

Do you need to register for a PMA e-learning account?  Click here.

The extensive PMA e-Learning Programme enables learners to choose when and for how long they engage with a particular subject or module. There is huge benefit to working online to gain knowledge and skills that can be practically applied and also enhance and support career progression.

If you would like to know more, please contact the PMA Team at or phone 0330 111 6459 and we will be happy to speak to you in more detail about how the PMA e-Learning Programme can benefit you.

  • Duration: Flexible: 60-90 minutes to complete

  • Location: Online

Who should take part?

Any healthcare professional who will have the responsibility to raise awareness of the NHS App to patients, service users and colleagues. This will primarily be practice staff.

Details to be confirmed

Get in touch

Contact the PMA now

If you would like more information about any of our workshops, the timings or adapting our programmes to your local needs / requirements, please call 0330 111 6459 or email

Please note that all workshops are delivered online as web workshop sessions – however, if you require face to face workshops, please get in touch and we will be happy to discuss this.

Get in touch

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As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

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